About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you. 

We are pleased to announce the following vacancy for Cyber Security Operations Center (CSOC) Analyst in Cyber Security Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Team Leader – Cyber Security Operations Centre (CSOC), The Cyber Security Operations Center (CSOC) team is responsible for monitoring, assessing and defending Safaricom Ethiopia Enterprise Information Systems. The team continuously develops and investigates correlated security event feeds, escalating any identified security incidents. They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents and foiling Cyber Security threats against the Safaricom Brand.

The successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom Ethiopia CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.

Job Responsibilities

• Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
• Serves as a primary point of contact for reporting potential security incidents
• Validate, classify and open tickets for security incidents
• Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
• Document security incidents as identified by the case management process
• Provide feedback on enhancing the operations of the cyber security operations Centre
• Respond to generated security alerts within the time window as defined in procedural SLAs
• Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
• Triage (primary investigation) of detected security alerts and make necessary escalation decisions
• Escalation to appropriate teams, follow ups and provide assistance during remediation.

Job Requirements

• Bachelor’s degree in Electrical Engineering, Computer Science, IT Security, Information Technology
• Experience with Microsoft Windows and *NIX operating systems is required.
• Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
• Analytical thinking
• Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
• Customer focused. Team spirit
• Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
• Good communication and presentations skills are required
• Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
• Enthusiasm, curiosity, thirst for knowledge and passion for the job is required

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on Ethiojobs.net