Job Description

Aim-ultra educational consultancy - Aim-ultra educational consultancy was designed by visionaries group to create study opportunity aboard with a difference, at Aim-ultra educational consultancy you are number one. We believe in integrity, commitment to excellence, a professional attitude, and personalized care. Our goal is to satisfy your individual needs with our personalized approach to all aspects of educational desire.

We are currently seeking a passionate and dynamic professional person for the following vacant post. If you are outstanding and a problem solver, we offer an environment that gives you a learning edge to build up on your existing knowledge and skills.

Duties and Responsibilities

• Provide technical assistance for clients in searching and dealing with I-20 processes with universities in USA, Canada, Europe, China, and Australia.

• Receive and check the accuracy, completion, and legality of the client’s requested supporting documents for visa and applications

• Process individual client information/instruction -receive, scan, arrange and submit client documents into the operating system and manage  ad-hoc activities  for requesting customer companies

• Send and receive frequent and prompt messages regarding visa applications and any visa processing updates via e-mail, postal services, and video conferences

• Tracks each client’s university and visa applications

• Respond to client queries on visa application forms and documents needed in support of the application.

• Ensure timely reverts and regular follow-ups to clients on emails, phone calls, 1-on-1 interactions

• Ensures key case documents are properly scanned and documented in the system and well processed

• Checking university & Embassy visa application forms for accuracy and printing off documents to support individual visa applications

• Provide detailed orientations and practical training for clients on the Embassy interview process

• Run reports on operations and client payments to assist with the visa process

• Regularly update binding client agreements for Educational consultancy services.

• Advise a client on traveling issues that requires thorough knowledge of the host country’s background information on local customs, traditions, and residence regulations.

• Follow-up, update and communicate individual case status to the client him/herself and customer care units

• Escorts applicants to the Embassy for their visa application and interview appointments.

• Facilitate and assist clients in   online payments systems, which may be required in the process

• Keeps informed of laws and regulations related to general visa issues and work permits in different countries.

• Exercises discretion degree of professional responsibility in handling personal and confidential applicant information and documentation.

•  Keeps fluent interaction with the Visa Unit Staff, Customer Care Unit, and General Manager, providing advice, recommendations, and feedback on visa operations, as appropriate, to establish state-of-the-art daily visa processing.

• Keep updated and properly arrange the ongoing cases and closed cases in the system

• Independently replies to routine inquiries identifying urgent and complex queries coming from companies and embassies.

• Deal with Trade fairs, business conferences, and other new projects

• Provide technical assistance in visitor and business visa consulting occasions and facilitation services

• Prepare on a monthly basis reports on visa consulting and facilitation works

• Performs other duties as needed.

Required Number- 04

Employment Nature- Permanent after the prohibition period.

Job Requirements

Qualifications and Skills

• Bachelor's degree in IT, Marketing, Business Administration, Computer Science, Management, Sociology or related field

• A minimum of 2 years of practical experience in service companies. 

• Excellent interpersonal communication skills

• Proficiency in English and Amharic languages

• Teamwork ability

• Result-oriented, self-motivated, with attention to detail, and with a positive attitude

• Cultivate goodwill and has good communication and  relationship with foreign companies

• Have strong social skills and a presence, enabling you to interact and deal with officials effectively

• High level of IT knowledge and internet usage- Handling and using professional e-mail systems and videoconferences

• Sound Experience in service provision areas, like in an Embassy and Air lines with Hotel, and airlines reservation/booking system experience will be an asset. 

How to Apply

Interested applicants who fulfill the stated requirements can submit their application letter, CV, and relevant credentials with non-returnable photocopies in person within five (05) consecutive working days to Kabba holdings office located around 4-kilo ambassador building, 4th floor

Or through email stating “MENTION THE JOB TITLE which job you are applying for ON THE SUBJECT LINE through email: info@ethioairstrading.org single pdf/word file attachment.