Médecins Sans Frontières (also known as Doctors without Borders or MSF) is a private, non-profit, international humanitarian medical organization that intervenes in emergencies and crisis situations to relieve human suffering resulting from unmet medical needs. MSF observes strict neutrality with respect to politics and provides its assistance without discriminating on the basis of race, religion, ideology, or political affiliation. MSF’s members are required to respect humanitarian principles and principles of medical ethics at all times.

 MSF Holland is looking for: HUMAN RESOURCE COORDINATOR 

• Number of Position:  One 

• Place of work:    Addis Ababa,Ethiopia 

• Terms of employment:   one Year with possibility of extension

• Activity Rate :   100%

• Remuneration and Benefits:

• Starting gross salary/month: 176,000.00 ETB

• Transportation allowance:2,200.00 ETB

• Medical Coverage:  as per organizational scale

• Date of  application: 27th  August – 8th  September 2024

 Main Purpose

Define, adapt, plan and supervise the implementation of human resources policies in the Mission, ensuring they are in line with the context, the operational challenges and the strategic HR. 

Being a strategic partner to Operations contributes to the definition and implementation of the mission’s objectives and ensures the HR capacity required, sizing and improving people capabilities, contribution and active participation in order to achieve mission goals effectively. This will be done according to MSF human resources vision and values.

 Is responsible of ensuring that MSF is a Responsible employer in the mission, supports proper management of HR across the board and assumes full responsibility of all Administrative and legal issues in the Mission.

 Accountabilities             

• Is an active member of the Country Management Team (CMT), contributing to the mission’s objectives definitions and missions strategic plans.

• Is responsible for all human resources management and administrative issues of the whole mission, ensuring they are aligned with legal requirements, HR vision and Responsible Employer frame

• Ensures alignment of mission’s objectives with HR institutional objectives beyond the mission (related with future HR capacity of the organization such as supporting development of staff beyond missions roles, promoting spaces to train new staff (first missions) or staff under development plans, detachment, etc…)

• Contributes to planning and definition of Human Resources in the Mission, analyzing local capacities and supporting on identifying the optimum team set-up to properly achieve Mission’s objectives and identifying key indicators in order to follow up the results, and revise the HR plan accordingly.

• Provides advice and technical expertise to the Country Management Team, in order to design job profiles, organisational charts and decision-making channels. 

• In close collaboration with the Country Management Team, plans HR operational and budget needs in order to efficiently ensure the required HR sizing and capabilities of the mission. Is responsible for the follow-up of the HR budget and plan and accountable for both.

• Defines HR strategies at mission level to ensure the mission counts with the capacities and competences needed, in the short, mid and long term (recruitment, remuneration, management and learning & development plans).

• Defines local policies defining or adapting MSF standard policies to the mission. Ensures implementation of all HR Policies and Management Guidelines. 

• Ensure that local and regional staff in the Mission is properly recruited and that all staff is managed according to MSF HR vision, policies and values, and provides support and technical advice to CMT in order to grant fulfilment and coherence.

• Identify the best source of recruitment according to the needs and objectives of the mission as well as define recruitment strategy based on the analysis of labour market  with the objective of recruiting professionals and people with potentials to develop within the mission/organization.

• Supports and coach as an Expert all CMT members in their role of people’s managers 

• Is the responsible and technical referent for HR and Administration related issues at Mission level (recruitment, management and development of teams, contracting of national and regional employees, remuneration of local and regional staff, etc.).

• Is responsible and supervises all human resources and administration team in capital 

• Ensure the proper implementation of the Performance Management System (PMS) throughout the Mission, providing technical support to the coordination team and the Administration Managers in implementing  and detecting training needs, in accordance to operational requirements, in evaluating people performance and in implementing the associated action plans in order to improve people’s capabilities and their end results contribution to mission goals.

• Define, approve and/or coordinate the implementation of career development programs to high potential collaborators in order to increase long term commitment and contribution.

• Define and coordinate the local implementation of a fair rewarding policy in the Mission in accordance to MSF policies and local regulations 

• Checking monthly calculations of salaries and taxes, in order to ensure internal equity, adequate competitiveness and legal compliance.

• Define and coordinate the internal communication policy, in collaboration with all field coordination teams, organising personnel meetings and broadcasting MSF values and vision, in order to boost people commitment, active participation and adherence to MSF values.

• Ensures systematic briefings and induction of all staff in the Mission (International, National and Regional). 

• Supervise administrative processes for all staff and manage conflicts when they appear, in order to ensure labour legal compliance and to improve employer branding awareness.

•  Ensure a good knowledge of labour market: in terms of profiles available, level of qualifications, specificities, lead or request labour market studies and benchmarking studies.

• Is responsible to make sure that Internal regulations and all HR related policies, procedures and administrative documents (i.e. employment contracts, payslip, etc.)  are within the national legal framework.

• Promote internal (inter projects ) and external (inter missions)  mobility of  key staff identified and support the development of plans to ensure mobility .

• Develop the mission mobility policy according to the needs and the context and in respect with policies and standards.

• Ensure, in close collaboration with the medical team, the implementation of safety/security/medical protocols in order to ensure healthy and risk-free working conditions for all staff in the Mission.

• Provide expertise to coordinators/supervisors/activity managers on how to manage HR (team management, conflict management, stress early detection, communication, meetings…)

• Detect potential conflicts among Mission staff and intervenes directly in conflict solving when necessary and/or possible. Is responsible to look for a viable solution in case a direct intervention is not possible. 

• Make sure that cases linked to behavioural issues are prevented, detected and managed.

• Is responsible for the correct use of HR Systems in the Mission and systematically ensures the quality of data and the monthly closing.

• Ensure, in close collaboration with Logistics department, that all international and internal movements in the Mission are properly managed (visas, tickets, per diem when necessary, dates of arrival/departure, etc.), and ensures proper accommodation conditions (i.e. room, food, etc.) by informing all relevant people/departments.

• Reports on HR indicators to CMT and managers in order to feed decision making, planning and fine tuning of mission’s and project’s strategies 

• Ensures proper end of assignment, debriefing and capitalization of experiences at the mission level and shares it with the HR Department.

• Represent MSF in meetings with Authorities and other NGOs for HR or Administration related issues. 

• MSF Section/Job  Accountabilities-Field Focus 

Strategy & Overall Team Management

• Advises and supports coordinators/supervisors in evaluating staffing needs for activities in terms of profiles, amount of people, team balance…

• Ensuring the realization of OCA Global Staffing Vision in line with the MSF Strategic Plan 2020-2025.

Recruitment

• Provides expertise to all people involved in recruitment process on how to lead it properly and support in the recruitment process, when needed (interviews, development tests…). 

Induction

• Defines induction procedures, ensure the implementation and follow-up the impact and quality.

• Ensures the quality of the mission information documents. 

Development

• Establish a sustainable system to ensure the follow-up of career paths at the mid and long term.

• Provides expertise to coordinators/supervisor/line managers/ in how to assess training needs and how to identify adequate trainings.

• Supports and develops training on HR management for Coordinators/supervisors/ managers (with the support of the HRA and training Unit)

• Promotes internal (inter-project) and external (inter-mission) mobility of key staff and support the development of plans to ensure mobility. 

Performance Management 

• Ensures that staff in the mission are evaluated according to the procedures established (quality and frequency)

• Provides expertise and support to all coordinators/supervisor/ line managers on how to make evaluations (tool, method, best practices) with the aim to evaluate and develop competencies of the staff they supervise. This includes setting of smart objectives for level 6 and above 

Employment framework (in collaboration with the PAM)

• Ensures that the mission is in respect of labour legislation of the country in all its aspects.

• Ensures that the mission respects all MSF HR policies and procedures regarding employment conditions.

• Establishes and reviews the internal regulations and terms of contracts of all national staff, ensuring that all staff is employed in the frame of fair labour conditions.

• Checks and validates the level of new functions proposed in the mission, ensuring that they are properly scored and positioned in the mission function grid.

• Ensures, together with the Medical Coordinator that staff Health policy is updated and implemented in accordance with the requirements of the mission. 

Legal compliance:

• Follows up legal issues occurring between MSF as an employer and an employee, seeking external expert’s advice when needed. 

• In Collaboration with Legal, advisors ensure staffing framework compliance with local labour law requirements.

• Proactively work with the legal advisors with legal matter and work on preventive measures when possible. 

• Advise CMT members and managers on HR legal related matter in consultation with legal advisors when required. 

• Ensures the proper use of Homere. Analyze the data from Homere in order to follow-up national staff management and development. Share results of analysis and make recommendations and plans.  

Other

• Maintains regular contacts with HR Coordinators from other MSF sections to seek a common and coherent approach to HRM and administrative management.

• Maintains regular contacts with ministries, national administrations and other NGO’s to keep up to date with administrative practices.

• Looks for synergies/exchanges with other sections and other NGO’s in terms of trainings, coaching and other development tools.

• Defines and coordinates the internal communication policy, in collaboration with all field coordination teams, organising personnel meetings and broadcasting MSF values and vision, in order to boost people commitment, active participation and adherence to MSF values.

• Management of HR related contracts and agreements with third parties in the mission. 

Job Requirements

Requirements

Education

Essential; degree in HR management or administration-related studies

Experience

Essential: Previous working experience of at least 3 years in Human Resource Coordination

Desirable: previous experience  working in international organization

 Languages                                

Essential: Mission language essential (English) and 

Desirable: local language is an asset

 Knowledge

Essential: Basic computer skills (e.g. excel, MS word, MS Power Point). 

 Competencies

• Strategic Vision 

• Planning and Organizing  

• Teamwork  and Cooperation 

• Leadership

• People Management and Development

How To Apply

Interested applicants shall submit their non-returnable up to date CV and application letter including photocopies of all supporting documents to the address given below:

CLICK HERE

Please note that we only contact short-listed candidates with the required documents allowed to attend further assessment.

Sincerity of Declarations and Documents Submitted to MSF

Use of false documents to gain employment with MSF will lead to automatic cancelation from the recruitment process and if found after employment it will lead to termination.

Female Candidates are highly encouraged to apply.