Bachelor's Degree in Social Science related field of study with relevant work experience Duties & Responsibilities: - Manage File Operators and align team with company strategy. - Set service quality goals and assess operator performance. - Receive transit orders and validate documentation. - Request missing documents or additional instructions when necessary. - Ensure SOPs are applied at all process steps. - Monitor processing progress and update documentation or business software. - Implement improvements for processing quality. - Understand quotation details for ongoing operations. - Choose appropriate means to perform operations as per client quotation. - Alert SALSM when operations do not align with quotations. - Monitor COM unit costs, including salaries, overtime, and special fees. - Ensure costs allocated to the COM unit are correct. - Alert SALSM on significant operational issues. - Identify and work on issues arising during file processing

Bachelor's Degree in any field of study with relevant work experience Gender: Female Required Skills: - Good communication skill in English( Fluent) - Should have Computer skill

BA Degree in Economics, Accounting and Finance, Management, BAIS or in a related field of study Duties and Responsibilities: - Handle customer inquiries via phone, email, chat, or in person. - Provide accurate information regarding products, services, pricing, and policies. - Resolve customer complaints promptly and professionally. - Escalate complex issues to the appropriate department when necessary.

Bachelor's Degree in Social work, Education, Business Management or in a related field of study with relevant work experience

Bachelor's Degree in Procurement & Supply Management or in a related field of study with relevant work experience Duties and Responsibilities - Placing and monitoring purchase orders to meet operational and production demands. - Collaborating with inventory and warehouse teams to arrange delivery schedules and maintain stock levels. - Verifying and processing supplier invoices, ensuring accuracy against purchase orders and delivery receipts before submitting them for payment

BA Degree in Social work, Education, Business Management or in a related field of study with relevant work experience Location: Gimbo ,Shisho Ende and Bita districts, Kaffa, Ethiopia Duties & Responsibilities: - Mobilize qualified groups and participants to participate in Village Enterprise program. - Conduct supplemental training sessions and evaluate micro-enterprise performance after grant disbursements - Organize and support 2 Business Savings Groups (BSG) with approximately 30 members. - Organize business visits to the sites of operation as and when requested by the Country Office.