Come work with United Beverages Ethiopia at a growing company that offers great benefits with opportunities to advance and learn alongside accomplished business leaders.

Duties and Responsibilities:

Interact directly with employees who have technical issues such as viruses and email issues, forgotten passwords, and other technical issues for the smooth operation of computer systems and ensure users get maximum benefit from them.

Responsibilities & Accountabilities

·         Keep computer systems running smoothly and ensure users get the maximum benefit from them.

·         Install and configure computer hardware operating systems and applications.

·         Monitor and maintain computer systems and networks.

·         Provide support in a face-to-face capacity, over the phone, or via remote desktop software, helping staff or clients set up systems or resolve issues.

·         Instructions system and network problems, diagnosing and solving hardware or software faults.

·         Replace parts as required.

·         Followed diagrams and written instructions to repair a fault or set up a system.

·         Support the roll-out of new applications.

·         Set up new users' accounts and profiles and deal with password issues.

·         Respond within agreed time limits to call-outs.

·         Work continuously on a task until completion (or referral to third parties, if appropriate)

·         Prioritize and manage many open cases at one time.

·         Rapidly establish a good working relationship with customers and other professionals, such as software developers

·         Test and evaluate new technology.

·         Conduct electrical safety checks on computer equipment.

Job Requirements

Required Education/Experience and Key Skills

• Bachelor’s degree in Computer Science.

• Minimum of 1 - 2 years of experience.

• Ability to manage high-priority Tasks.

• Excellent written and verbal communication skills.

• Ability to work successfully with limited supervision.

Required Differentiating Competencies

• Being a Team player.

• Research abilities,

• Knowledge of manufacturing processes,

• Quality focus,

• Reporting skills,

• Attention to detail,

• Troubleshooting and analytical thinking.

• Ability to work in a team and under pressure.

How to Apply

• Interested and qualified candidates who fulfill the above requirement can send/submit their CV and cover letter within Six (6)consecutive days from the date of announcement Via Email:  Ethiojobs.net or in-person to the Modjo HR office by stating for which role they are applying for.

• Only shortlisted applicants shall be contacted.