Bachelor’s Degree in Social Work, Public Health, Community Development, Marketing or in a related field of study with relevant work experience Duties and Responsibilities: - Conduct daily onboarding activities in MoH-affiliated hospitals and health facilities. - Register patients, caregivers, and visitors on YaYa Wallet and support first-time usage. - Assist hospital cashiers and service points in directing patients to YaYa Wallet payment channels. - Promote YaYa Wallet as a secure, efficient, and MoH-approved payment option for healthcare services. - Build trust with hospital staff, patients, and attendants through ethical and inclusive engagement. - Provide clear, culturally appropriate explanations of digital payments. - Work closely with hospital focal persons, and YaYa Wallet supervisors. - Encourage repeat usage for laboratory, pharmacy, card, and other hospital services.

Bachelor's Degree or Diploma in Management, Administration, Customer Service or in a related field of study with relevant work experience Location: Sarbet   Duties and Responsibilities: - Act as the first point of contact for patients and visitors, representing the clinic with confidence, professionalism, and warmth  - Manage high-volume phone inquiries efficiently, demonstrating excellent communication skills  - Oversee complex appointment scheduling, cancellations, and rescheduling with accuracy and timeliness  - Maintain meticulous patient records, ensuring data accuracy and confidentiality at all times  - Handle challenging situations with tact and professionalism, providing solutions and reassurance to patients  - Coordinate seamlessly with physiotherapists and staff to optimize patient flow and service delivery  - Supervise administrative staff and support the training of new team members when necessary  - Prepare detailed daily, weekly, and monthly reports promptly and accurately  - Ensure the reception area remains professional, organized, and welcoming at all times  - Respond empathetically and promptly to patient concerns, demonstrating genuine care and understanding 

BSc Degree in Public Health or in a related field of study with relevant work experience

Education Background in a related field of study with relevant work experience

Master’s Degree in in Public Health or in a related field of study with relevant work experience Duty Station: Selected woredas in Agrarian, pastoralist, and urban regions in Ethiopia. Duties and Responsibilities: - Coordinate day-to-day implementation of research activities in the assigned woreda. - Act as the main connection between the central research team and the Woreda Health Office, and health facilities. - Support recruitment and follow-up of study participants in collaboration with Resident Enumerators.

MSc or BSc Degree in Medicine, Nursing or in a related field of study with relevant work experience Duties and Responsibilities: - Develop and implement an annual CPD strategy addressing identified training needs across all service areas. - Content Expert Collaboration: Work with the Medical Director and Quality & Innovation Director to ensure that training content reflects current evidence-based practice, updated guidelines, and quality improvement priorities. - Program Delivery: Oversee the end-to-end delivery of all CPD activities, including scheduling, resource mobilization, instructor coordination, and e-learning platform management.