Job Expired

company-logo

Aftermarket Engineer

Hagbes Pvt. Ltd. Company

job-description-icon

Engineering

Mechanical Engineering

Addis Ababa

1 Position

2025-04-16

to

2025-05-18

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Mechanical Engineering

Full Time

Share

Job Description

Duties and Responsibilities:

  • Maintains customer records by updating account information.

  • Responding to escalated customer support issues and submits a report for Product support services or processes to enhance customer satisfaction.

  • Formulating and revising customer support policies and promote their implementation. 

  • Closely monitor the flow of service parts in stock using appropriate tool (ERP)and daily online sale practices  relation to customers demand and establishing EOQ Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams (e.g. service center) 

  • Occasional travel to customer sites for support or on-site inspection /troubleshooting and have to prepare reports 

  • Respond to or Contact with products manufacturer support departments on support activities including product development, Coordinate with manufacturing unit to resolve production issues, enhancement and also on business relation.

  • Conduct customer satisfaction survey periodically and analyze customer feedback 

  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.

  • Prepares product or service reports by collecting and analyzing customer information.

Job Requirements

BSc Degree in Mechanical Engineering 

Minimum 5 years  and above relevant experience 

Experience on sales or aftermarket is preferable. 

How To Apply

Qualified and Interested applicants can submit their Education  Certificate and Work Experience using THIS LINK

Fields Of Study

Mechanical Engineering

Related Jobs

7 days left

Ethiopian Engineering Corporation

BIM Modeler-Mechanical

Mechanical Engineer

time-icon

Full Time

3 yrs

3 Positions


Master's or Bachelor's Degree in Architecture, Structural Engineering, Mechanical, Electrical, Plumbing Engineering, Civil Engineering, Environmental Engineering or in a related field of study with relevant work experience Duties and Responsibilities: - Create detailed design and BIM models for the specific discipline. - Ensure models are accurate, detailed, and comply with project specifications and standards. - Review and validate design and BIM models for accuracy and completeness. - Conduct clash detection and resolve any conflicts within the models. - Maintain organized records of all models and revisions. - Ensure all documentation is up-to-date and accessible to relevant team members. - Provide technical support to project teams during the design and construction phases. - Assist in resolving any design or modeling-related issues that arise during the project. Required Skills: - Technical Skills: proven portfolio of high quality design products and BIM modelling experience - Certifications: Proficiency in design software (e.g., AutoCAD, Revit) and BIM tools.

Addis Ababa

about 13 hours left

AHFA Private Limited Company

Junior Engineer Mechanic

Mechanic

time-icon

Full Time

2 yrs

1 Position


Bachelor's Degree in Mechanical engineer or in a related field of study with relevant work experience Duties & Responsibilities: - Prepare mechanical preventive maintenance plan in accordance to manufacturer manuals - Applicable computer knowledge/experience - Good experience and understanding of manufacturer manual to perform all mechanical maintenances’ as per the instruction stated

Addis Ababa

about 13 hours left

Ero Trading PLC

Mechanical Lift Technician

Lift Technician

time-icon

Full Time

3 yrs

15 Positions


TVET in Mechanical, Electro Mechanical or in a related field of study or Completion of 12th Grade with relevant work experience

Addis Ababa

about 13 hours left

Yonab Construction

Project Equipment Admin & Maintenance Head

Equipment Maintenance Technician

time-icon

Full Time

8 - 10 yrs

2 Positions


Bachelor's Degree or Diploma in Mechanical, Automotive Engineering or in a related field of study with relevant work experience Place of work: Project

Addis Ababa

about 13 hours left

MCG Construction PLC

Preventive Maintenance Planner/Scheduler

Maintenance Technician

time-icon

Full Time

3 yrs

1 Position


Bachelor's Degree in Mechanical Engineer or in a related field of study with relevant work experience

Addis Ababa

about 13 hours left

Hefli E-Waste Recycling

Maintenance Supervisor

Maintenance Engineer

time-icon

Full Time

4 yrs

1 Position


Bachelor's Degree or Diploma in Mechanical, Electrical Engineering or in a related field of study with relevant work experience Duties & Responsibilities: - Supervise maintenance operations for shredders, crushers, pelletizing and washing lines - Develop preventive/corrective maintenance plans - Diagnose and repair breakdowns

Addis Ababa