Bachelor's Degree in Industrial Engineering, Business Administration, Marketing or in a related field of study with relevant work experience Duties and Responsibilities: - Audit customer service and complaint handling processes from intake to resolution - Call or survey 3-5 customers weekly after service completion to verify satisfaction and compare with internal reports. - Record discrepancies between internal rating and actual feedback. - Verify service quality and timeliness against KPIs and SLAs. - Conduct root cause analysis (RCA) on recurring issues and recommend corrective actions. - Prepare clear audit reports with actionable recommendations for management. - Develop and use standardized audit checklists for each area (delivery, assembly, complaints) - Use scorecards to evaluate compliance levels and present trends overtime. - Ensure compliance with internal SOPs and customer satisfaction standards.

Bachelor's Degree or Diploma in Marketing, Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Promote the company’s logistics platform to potential users and partners - Visit businesses and service providers to explain platform benefits - Register clients onto the platform and assist them during onboarding - Build and maintain strong relationships with clients - Collect feedback and report user needs and challenges - Meet daily and weekly registration targets - Submit regular reports to the sales supervisor Required Skills: - Excellent communication and interpersonal skills - Ability to work independently and handle rejection professionally - Strong negotiation and problem-solving abilities

Master's or Bachelor's Degree in Marketing, Business Administration or in a related field of study with relevant work experience, out of which 5 years in leadership positions Duties & Responsibilities: - Develop and implement comprehensive sales strategies that align with company objectives. - Plan and execute multi-channel marketing campaigns (digital, social media, email, events, etc.) - Conduct market research to identify market trends, customer perceptions, and competitive opportunities. - Manage brand consistency across all marketing materials and communication channels, coordinating with the organization's sales and product teams to promote the organization's brand consistently. - Train and empower the marketing team, set clear goals and performance metrics • Monitor, evaluate and report on campaign performance, ROI and KPIs Required Skills: - Proven success in developing and implementing various marketing strategies and campaigns

MA or BA Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or in a related field of study with relevant work experience, out of which 2 years as Branch Manager I or equivalent core banking business related job positions.

Bachelor’s Degree in Business Administration, Entrepreneurship, Economics, Development Studies or in a related field of study with relevant work experience Duties and Responsibilities: - Identify and select project graduates who choose self-employment as their preferred career path. - Map and assess existing micro and small enterprises requiring additional technical or financial support. - Conduct baseline assessments to determine enterprise needs and potential areas for development.

BA Degree in Purchasing, Supplies Management, Business Administration or in a related field of study with relevant work experience