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Front Desk Receptionist

Minaye PLC

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Engineering

Industrial Engineering

Addis Ababa

1 years - 2 years

5 Positions

2025-04-12

to

2025-04-18

Required Skills

answer incoming calls

greet guests

maintain reception area

+ show more
Fields of study

Engineering Science

Full Time

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Job Description

The Receptionist plays a crucial role in making a great first impression, ensuring all guests, clients, and employees feel valued and supported. This position requires a warm and approachable personality, excellent communication skills, and the ability to multitask in a dynamic office setting.

Required Number: 5

Duties and Responsibilities:

Front Desk Operations:

  • Greet visitors warmly and professionally, ensuring a positive first impression.

  • Answer and direct incoming phone calls promptly and courteously.

  • Manage the reception area, ensuring it is clean, organized, and presentable.

  • Schedule and manage appointments, meetings, and conference room bookings.

  • Handle incoming and outgoing mail, packages, and deliveries.

  • Maintain and update contact lists, directories, and other records.

  • Assist visitors with inquiries and provide accurate information about the organization.

  • Address and resolve customer concerns or escalate them to the appropriate department.

  • Ensure a high level of customer satisfaction at all times.

  • Liaise with staff and departments to relay messages and information accurately.

  • Coordinate with vendors, suppliers, and service providers as needed.

  • Perform general clerical duties such as photocopying, scanning, and filing.

  • Assist with other administrative tasks as assigned by management.

Job Requirements:

  • Education: Any engineering field educational background (additional qualifications are a plus).

  • Experience: 1-2 years of experience as a receptionist, front desk officer, or in a similar role.

  • Excellent communication and interpersonal skills.

  • Strong organizational and multitasking abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Professional appearance and demeanor.

  • Ability to remain calm and courteous under pressure.

  • Basic knowledge of office equipment (e.g., printers, scanners, etc.).

How to Apply:

  • If you are a proactive and customer-oriented individual with 1-2 years of experience, we would love to hear from you!

  • Submit your resume and cover letter via email: hcminayee@gmail.com with the subject line "Front Desk Receptionist-@HAHU"

Fields Of Study

Engineering Science

Skills Required

answer incoming calls

greet guests

maintain reception area

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