Front Desk Receptionist

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Front Desk Receptionist

Minaye PLC

Engineering

Industrial Engineering

Addis Ababa

1 years - 2 years

5 Positions

2025-04-12

2025-04-18

Required Skills

answer incoming calls

greet guests

maintain reception area

Fields of study

Engineering Science

Full Time

Job Description

The Receptionist plays a crucial role in making a great first impression, ensuring all guests, clients, and employees feel valued and supported. This position requires a warm and approachable personality, excellent communication skills, and the ability to multitask in a dynamic office setting.

Required Number: 5

Duties and Responsibilities:

Front Desk Operations:

Greet visitors warmly and professionally, ensuring a positive first impression.
Answer and direct incoming phone calls promptly and courteously.
Manage the reception area, ensuring it is clean, organized, and presentable.
Schedule and manage appointments, meetings, and conference room bookings.
Handle incoming and outgoing mail, packages, and deliveries.
Maintain and update contact lists, directories, and other records.
Assist visitors with inquiries and provide accurate information about the organization.
Address and resolve customer concerns or escalate them to the appropriate department.
Ensure a high level of customer satisfaction at all times.
Liaise with staff and departments to relay messages and information accurately.
Coordinate with vendors, suppliers, and service providers as needed.
Perform general clerical duties such as photocopying, scanning, and filing.
Assist with other administrative tasks as assigned by management.

Job Requirements:

Education: Any engineering field educational background (additional qualifications are a plus).
Experience: 1-2 years of experience as a receptionist, front desk officer, or in a similar role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Professional appearance and demeanor.
Ability to remain calm and courteous under pressure.
Basic knowledge of office equipment (e.g., printers, scanners, etc.).

How to Apply:

If you are a proactive and customer-oriented individual with 1-2 years of experience, we would love to hear from you!
Submit your resume and cover letter via email: hcminayee@gmail.com with the subject line "Front Desk Receptionist-@HAHU"

Fields Of Study

Engineering Science

Skills Required

answer incoming calls

greet guests

maintain reception area

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