Job Expired
Ahununu Trading PLC
Business
Business Administration
Addis Ababa
0 years - 2 years
2 Positions
2025-03-01
to
2025-04-01
greet guests
track shipments
handle customer complaints
deliver outstanding service
Business Administration
Full Time
Share
Job Description
As a Junior Customer Service officer at Ahununu Trading plc, you will be the first point of contact for our clients and visitors. Your role is critical in ensuring a positive experience by providing exceptional customer service, handling inquiries, and managing front desk operations.
Required Number: 2
Greet and welcome clients and visitors with a positive, professional attitude.
Answer and direct phone calls, emails, and in-person inquiries promptly and courteously.
Provide accurate information about our services, shipping rates, and delivery times.
Assist clients with tracking and managing their shipments.
Handle customer complaints and resolve issues efficiently and professionally.
Escalate unresolved issues to the appropriate department or supervisor when necessary.
Coordinate with various departments to ensure smooth logistics operations.
Maintain a clean and organized front desk area.
Perform general administrative tasks such as filing, data entry, and scheduling.
Manage and distribute outgoing mail and packages.
Report daily sales and customer interactions to the supervisor or designated personnel.
Perform other tasks as directed by the supervisor
Education: Bachelor's Degree in Business Administration or in a related field of study
Experience: 0 - 2 years of working experience
Please use Hahujobs Primary https://hahu.jobs/ or telegram bot to apply https://t.me/hahujobs_bot
Fields Of Study
Business Administration
Skills Required
greet guests
track shipments
handle customer complaints
deliver outstanding service
Related Jobs
about 11 hours left
Alfa Multimedia Service and Alfa Digital
Customer Officer
Customer Officer
Full Time
1 yrs
1 Position
Bachelor's Degree in Business Administration, Project Management or in a related field of study with relevant work experience Duties and Responsibilities: - Engage and respond to client inquiries and requests via phone, email, and chat in a timely and professional manner. - Collaborate with operation coordinator and project officer to develop service delivery plan. - Develop and implement service delivery follow up for each client. - Troubleshoot and resolve client technical issues. - Provide guidance and support to clients on using digital solutions products and services. - Manage client accounts and ensure that clients are satisfied with the products and services they receive. - Escalate complex issues to the operations coordinator or other appropriate team members.
1 day left
Wollo University
Master of Business Adminstration
Lecturer
Full Time
0 yrs
2 Positions
Master's Degree or Bachelor's Degree in Business Management, Management, Business Administration or in a related field of study. Duties and Responsibilities - Participate in departmental meetings, academic committees, and administrative duties. - Support students through pastoral roles and foster a positive, inclusive learning environment.
about 11 hours left
East African Holding S.C
Key Account Specialist (Chinese Speaking)
Account Specialist
Full Time
2 - 4 yrs
1 Position
Bachelor’s Degree in Marketing, Business Administration, Sales or in a related field of study with relevant work experience Duties and Responsibilities - Act as the primary contact for assigned key customers, with emphasis on Chinese accounts. - Support in achieving sales targets and growth objectives from assigned accounts. - Identify new business opportunities and upselling possibilities within accounts.
1 day left
Angla Business PLC
Liaison Officer (Public Relations & Compliance)
Liaison Officer
Full Time
2 yrs
1 Position
Bachelor's Degree or Diploma in Public Relations, Business Administration, Law, Marketing or in a related field of study with relevant work experience Duties and Responsibilities: - Represent the company in communication with government agencies, city administrations, and regulatory bodies. - Follow up on company business licenses, renewals, and other legal documents - Manage tax-related issues, including VAT registration, withholding tax, and documentation
1 day left
Washington Medical Center
Project Coordinator
Project Coordinator
Full Time
3 yrs
1 Position
Bachelor’s Degree in Business administration, Healthcare Management, Project Management or in a related field of study with relevant work experience Duties & Responsibilities: - Define project scope, objectives, and deliverables in collaboration with stakeholders. - Manage project risks and dependencies effectively. - Facilitate regular project meetings and provide timely updates to stakeholders. - Conduct post-project evaluations to capture lessons learned.
1 day left
Washington Medical Center
Marketing Officer
Marketing Officer
Full Time
0 yrs
2 Positions
Bachelor's Degree in Marketing, Nursing , Communications, Business Administration, Public Health ,Midwife or in a related field of study with relevant work experience Duties & Responsibilities: - Conduct market research to identify patient needs, competitive landscape, and healthcare trends in Ethiopia. - Develop comprehensive marketing plans and campaigns to promote hospital services, specialties, and new initiatives. - Develop comprehensive marketing plans and campaigns to promote hospital services, specialties, and new initiatives.