Job Expired
Customer Service Officer/ Call Center
Aim Ultra Education Consultancy
Business
Business Sales and Marketing
Addis Ababa
2 years - 4 years
3 Positions
2024-07-23
to
2024-07-27
Time Management
Marketing Management
Full Time
Share
Job Description
Handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
Work Location: Addis Ababa, Ethiopia
Applicants Needed: Female
Salary/Compensation: Monthly As a company scale
Duties & Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Job Requirements
Degree / diploma in any field.
Previous sales experience.
She has worked as a sales professional for at least 2 years
Who can provide a collateral letter from a company.
Required Skills
Have great communication skills.
Good customer service.
Fast learner.
Very active person and can adapt herself to the working environment.
How to Apply
Submit your application via email: aimultraeducationalconsultancy@gmail.com
Fields Of Study
Marketing Management
Skills Required
Time Management
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