Job Expired

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Customer Service Officer/ Call Center

Aim Ultra Education Consultancy

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Business

Business Sales and Marketing

Addis Ababa

3 Positions

2024-07-23

to

2024-07-27

Required Skills

Time Management

Fields of study

Marketing Management

Full Time

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Job Description

Handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.

Work Location: Addis Ababa, Ethiopia

Applicants Needed: Female

Salary/Compensation: Monthly As a company scale

Duties & Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

  • Building lasting relationships with clients and other call center team members based on trust and reliability.

Job Requirements

  • Degree / diploma in any field.

  • Previous sales experience.

  • She has worked as a sales professional for at least 2 years

  • Who can provide a collateral letter from a company.

Required Skills

  • Have great communication skills.

  • Good customer service.

  • Fast learner.

  • Very active person and can adapt herself to the working environment.

How to Apply

Fields Of Study

Marketing Management

Skills Required

Time Management

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