We are a dynamic and customer-focused organization known for its commitment to excellence, innovation, and customer satisfaction. As the face of our company, we are seeking a friendly, professional, and highly organized Receptionist who is committed to providing exceptional service and creating a welcoming environment for our clients and visitors. We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This role is perfect for someone with 1-2 years of experience who enjoys interacting with people and providing excellent customer service.

The Receptionist plays a crucial role in making a great first impression, ensuring all guests, clients, and employees feel valued and supported. This position requires a warm and approachable personality, excellent communication skills, fluent English language skill and the ability to multitask in a dynamic office setting.

Quantity Required: 1

Duties and Responsibilities:

1. Front Desk Operations:

• Greet visitors warmly and professionally, ensuring a positive first impression.

• Answer and direct incoming phone calls promptly and courteously.

• Manage the reception area, ensuring it is clean, organized, and presentable.

• Schedule and manage appointments, meetings, and conference room bookings.

• Handle incoming and outgoing mail, packages, and deliveries.

• Maintain and update contact lists, directories, and other records.

• Assist visitors with inquiries and provide accurate information about the organization.

• Address and resolve customer concerns or escalate them to the appropriate department.

• Ensure a high level of customer satisfaction at all times.

• Liaise with staff and departments to relay messages and information accurately.

• Coordinate with vendors, suppliers, and service providers as needed.

• Perform general clerical duties such as photocopying, scanning, and filing.

• Assist with other administrative tasks as assigned by management.

Job Requirements:

• Education: Educational background in COTM or civil engineering field (additional qualifications are a plus).

• Experience: 1–2 years of experience as a receptionist, front desk officer, or in a customer service role.

• Excellent fluency in spoken and written English (mandatory).

• Strong communication and interpersonal skills with a customer-first attitude.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Strong organizational and multitasking abilities.

• Professional appearance and demeanor.

• Ability to remain calm, courteous, and solution-oriented under pressure.

• Basic knowledge of office equipment (e.g., printers, scanners).

How to Apply:

• If you are a proactive, customer-oriented professional with excellent English fluency, we would love to hear from you!

• Please send your resume and a cover letter to hcminayee@gmail.com with the subject line: “Front Desk Receptionist”.