Job Expired

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Senior Officer

Zemen Bank

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ICT

Computer Science and Information Technology

Position

2019-09-23

to

2019-10-07

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

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Job Description

Job Summary

The purpose of this job is ensure the Bank serves its Customers efficiently and without interruption by properly supporting Card Banking; to  follow policies and standards to review, document and solves user requests; to ensure the satisfaction of Customer’s POS experience; to ensure that Customer POS related requests are addressed in a timely manner; to prepare timely reports on frequently asked questions, time standards for resolution of requests and interactions with other divisions to solve user queries; to monitor and administer  the POS services of the Bank as well as all infrastructure used for POS banking and etc.

Job Requirement

Educational Qualification Required:

  • BSc in Computer Science, Information Systems, IT, Computer/Software Engineering and other related fields.

Minimum Work Experience

  • Four (4) years of relevant experience out of which 2 years as ATM Officer or in equivalent Positions.

Additional Skills:

  • On mission critical System support in a corporate environment
  • Knowledge and skill in organizing and leading business firms
  • Industry specific skills (products and services)
  • Emotional Intelligence
  • Data analysis and presentation skill
  • Strategic thinking and strategic planning skill etc.

How to Apply

Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department or can send their Application letter, CV and scanned documentations via email to newjobs@zemenbank.com within ten working days for the remaining from the date of this announcement.

Only shortlisted candidates will be contacted.

Human Resource Department

Zemen Bank S.C

Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)

Tel. +251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62

P.O. Box 1212

Addis Ababa

Ethiopia

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