Job Expired

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Senior Officer ATM Support

Zemen Bank

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ICT

Computer Science and Information Technology

Position

2019-10-02

to

2019-10-03

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
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Full Time

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Job Description

Zemen Bank
Vacancy Announcement

Position: Senior Officer - ATM Support

Job Summary
• The purpose of this job is to ensure the Bank serves its Customers efficiently and without interruption by properly supporting Card Banking; to follow policies and standards to review documents and solves user requests to ensure the satisfaction of Customer’s ATM experience; to develop, maintain and support knowledge directory (knowledge base) based on requests from Users; to ensure that Customer ATM related requests are addressed in a timely manner; to prepare timely reports on frequently asked questions; to support and assist users on a daily basis to solve core banking related issues; to monitor and administer the ATM services of the Bank as well as all infrastructure used for ATM banking and etc.

How to Apply
• Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department or can send their Application letter, CV and scanned documentations via email to newjobs@zemenbank.com within ten working days for the remaining from the date of this announcement.
Only shortlisted candidates will be contacted.
Human Resource Department
Zemen Bank S.C
Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)
Tel: +251-11-5- 57 58 70 / +251-11-5- 57 51 66 / 251-11-5- 57 44 62
P.O. Box 1212
Addis Ababa
Ethiopia
Educational Qualification Required:
• BSc in Computer Science, Information Systems, IT, Computer/Software Engineering and other related fields.

Minimum Work Experience
• Four (4) years of relevant experience out of which 2 years as ATM Officer or in equivalent Positions.

Additional Skills:
• on mission critical System support in a corporate environment
• Knowledge and skill in organizing and leading business firms
• Industry specific skills (products and services)
• Emotional Intelligence
• Data analysis and presentation skill
• Strategic thinking and strategic planning skill etc.

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