About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In a disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Mercy Corps has been operating in Ethiopia since 2004, working in rural, peri-urban and urban areas in five regional states - Somali, Oromia, Afar, Southern Nations Nationalities and Peoples, Amhara - and the capital city of Addis Ababa. We engage in both development and humanitarian work and seek to integrate approaches, programs, and geographies as much as possible.  Our partners include government, academic institutions, development, and private sector actors, civil societies and communities. Mercy Corps Ethiopia invites motivated and qualified candidates to apply for the following vacant position.

Position Title:   Human Resource Officer

Duty Station:  Addis Ababa

Open Position:  1

Program / Department Summary

Mercy Corps has been present in Ethiopia since 2004 and acts on behalf of people who have become disenfranchised and poor. We stand with Ethiopia to find and access opportunities, and to be part of lasting and meaningful transformation in the country. Mercy Corps seeks to be influential with government and development actors towards a more resilient country where poverty is tackled through the eyes of those who understand it best. This translates into ensuring that the population is financially stable, healthy & nourished, educated & unformed and that natural resources are accessible, shared and utilized sustainably. General Position Summary

The program officer will provide general administrative support to the Country Director, Director of Programs and other projects in overall support. This may include administrative, operational, and logistical support to the project.

[Describe an overview of job mission general POSITION SUMMARY:

Working in the HR Department under the direction of area manager /CPM, the HR Officer will maintain personnel files and records, facilitation of recruitment and remuneration issues in the Human Resource Department.

ESSENTIAL JOB FUNCTIONS:

1. Maintains personnel files and records of MC Addis Ababa staff, facilitation of recruitment and remuneration issues in the Human Resource Department. Responsible for maintaining personnel files including recruitment documents, CVs valid contracts, PAFs, timesheets, employee data sheets, disciplinary papers and performance evaluations as well as ensuring leave records of all staff are properly maintained and updated;
2. Assist the recruitment efforts through the preparation of vacancy announcements, collection of CVs and etc.
3. Maintain a tracking system for all types of leave of all employees; maintain annual holiday schedule including determination of exact holidays in advance of the holiday (as possible) as well as coordinate coverage for operations during the annual leave of key national staff with HR Director;
4. Maintain up-to-date staffing lists by program and department; maintain appropriate records and ensure confidentiality regarding personnel activities and personnel data including employment documentation, evaluations, exit interviews, and other relevant information. Periodically audit and archive or destroy dated information, including employee and applicant files, in accordance with national law.
5. Manage that records and confidentiality regarding personnel activities and personnel data including employment documentation, evaluations, exit interviews, and other relevant information are kept appropriately.
6. Coordinate the monthly procedure of timesheets for all staff including collection, review, and compilation into payroll; training new staff on timesheet procedure;
7. Ensure that employee performance evaluations are completed as scheduled, and staff benefits;
8. Ensure that all national staff an up-to-date Position Description
9. Responsible for the orientation of all-new, national staff on Mercy Corps Ethiopian systems, policies and procedures;
10. Coordinate the clearance of terminated employees, as per MC Ethiopian policies and procedures;
11. Participate in disciplinary, hiring and termination meetings with program staff upon request; attend coordination meetings as discussed and agreed upon by supervisor; maintain the confidentiality of all national staff personnel issues including disciplinary procedures and contracts/ pay rates;
12. Advise national staff on disciplinary procedures and on other HR policies and procedures
13. Ensure adherence to Mercy Corps national staff policies and Mercy Corps administrative procedures by all staff; ensure office and personnel policies are in compliance with Mercy Corps Field Administration Manual and National Staff Policy Handbook

1. Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

1. Other duties as assigned.

Security

·         Ensure compliance with security procedures and policies as determined by country leadership.

·         Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

·         As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. 

KNOWLEDGE AND EXPERIENCE:

·         Four or more years of office management, general administration or receptionist experience is required.

·         A university degree or Diploma in Management, Business Administration, and any other related social science fields is required.

·         Two years’ experience in the administration department of an international NGO is preferred.

·         Advanced computer skills in MS Office programs.

·         Advance knowledge of written and spoken English is essential;

·         Prior office management experience and strong organizational skills

·         Excellent oral and written English skills

·         Experience in executive secretarial work.

SUCCESS FACTORS:

·         Must be confident, self-starter, an independent thinker and have strong organizational, interpersonal and communication skills; team-oriented

·         Good computer skills (especially Microsoft Excel, Word, and Outlook)

·         Demonstrated ability to work effectively with a diverse group of people

·         Excellent communication skills, written and oral are required.

·         Demonstrated cultural sensitivity and appropriate flexibility.

·         Emotional maturity and physical stamina.

·         Demonstrated experience scheduling and managing staff from multiple Departments.

·         Excellent organizational skills with the ability to successfully manage multiple tasks.