JOB SUMMARY:

Waiter/Waitress, is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, will be responsible for performing the following tasks to the highest standards:

§  Manage guest queries in a friendly, timely, and efficient manner

§  Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents

§  Ensure knowledge of menu and all products

§  Ensure mis-en-place is well stocked at all floor stations

§  Follow correct reporting procedures if faced with issues

§  Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor

§  Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene

§  Comply with hotel security, fire regulations and all health and safety legislation