Job Expired
Product Support Sales Representative
Ries Engineering S.C
Engineering
Mechanical Engineering
------
2 years
Position
2019-11-29
to
2019-12-13
Full Time
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Job Description
Job Description
Duties and Responsibilities
- Apply good time and territory management practices while implementing a coverage plan
- Perform basic machine inspections to generate opportunity for customer interaction and sales
- Follow up on sales leads
- Prospect for new customers and new parts/service revenue sources
- Build collaborative relationships and ensure business integrity is maintained
- Sell parts, service, condition monitoring, PM products, customer support agreements (CSAs),MARCs, and other RESCO services to customers within a specified territory Other repair option by introducing repair before failure strategy.
- Employ a “consultative selling” approach to identify and manage customer expectations
- Keep customers informed of parts order and service work status
- Negotiate win-win outcomes to customer issues
- Use Dealer Business System information (DBS or ERP) to manage sales opportunities within a territory
- Maintain accurate customer equipment information within DBS or ERP system
- Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the RESCO business
- Report competitive parts, service, and machine information and activity
- Provide input/information into planning and budgeting process
- Support new product introduction (NPI)
- Understand parts, service, and machine performance literature and how to use the Service Information System (SIS)
- Prepare quotes, sales contracts, and related paperwork necessary to close a deal
- Follow up tender for his/her accounts, preparing a tender document, CPO, and closely follow to close the deal.
- Direct sales follow up, and closely follow to close the deal.
- Reporting Monthly PSSR KPI Dash board as per attached format.
- Credit customer follow and report of collection and status each respective
Duty Station is Addis Ababa with possible field visit.
Job Requirements
Requirement:
- BSc in Mechanical Engineering with a minimum of 2 years of experience supporting construction machinery, machine inspection, selling parts and services to customers
- Chinese language proficiency
- 2nd Grade driving license as per Ethiopian regulation
Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and effective correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
How to Apply
NB Native Chinese with the required qualification are highly encouraged to apply.
Interested applicants are required to submit their application, CV and supporting documents through resco.vacancy@riesethiopia.com within 10 (ten) working days from the date of announcement.
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