Meklit Microfinance Institution S.C is a transformed Commercial Microfinance institution S.C initially established according to proclamation no. 40/96 and recently revised proclamation 626/2009 issued by National Bank Of Ethiopia to provide financial and non-financial services to Medium, Small Enterprise and the low income people, particularly women, at both urban and rural areas of Ethiopia.

Meklit MFI is currently looking for candidates for the vacant position of Business Development, Marketing and Planning Manager. The successful candidates will have skills and experience that meet the following requirements:

General Duties and Responsibilities:He/she is responsible to marketing and Business Development and planning functions; designs and executes product development, concept note development, Marketing, Customer Experience & Service Management, conduct feasibility study; relationship Management; business analytics ; Strategy & planning; business Performance Management, business improvement and Information management, project proposal development and etc.

Specific Duties and Responsibilities (but not limited to)

• Design and implement product and service strategy and plans, drive execution and track product performance
• Develop and implement marketing, branding & communications strategy, plans and budget
• Design, review, modify, and implement pricing strategy, policy and guidelines
• Coordinates and conducts researches and studies in microfinance services and based on the research findings develops new ideas;
• Supports initiation of new project/business ideas, concept note development, preparation of proposals and plans for donors and business plan to commercial borrowing, funding agencies and plays an active role in the implementation;
• Studies and identities new areas for new branch opening and target groups requiring the services of Meklit;
• Systematically monitor customer satisfaction, including regular customer satisfaction survey
• Develop sales strategies, policies and procedures to grow demand for products
• Define sales objectives, targets and annual plan, considering projected market demand, nature of product and customer trends
• Lead and drive strategy, annual plan and initiative development and implementation
• Monitor and track actual performance against business plan & Identify performance gaps and propose changes
• Analyze internal and external business environment, develop strategic industry, market, stakeholder and customer insight and foresight
• Prepares monthly, quarterly, bi-annually and annually performance report of the Company & department; submits to the Chief Executive Officer.

Qualifications:

• MBA/MSc or BA/BSc Degree in economics, marketing, Business management, Management or related filed and 6/8 years of relevant Experience preferably in MFI

Key Skills and Competencies

• Proven Market research and Report writing skills are desirable
• Excellent communication and partnership management skills
• Extensive Business management experience and good organizational, management and leadership skills
• Both verbal and written fluency in English and knowledge of any other language is desirable
• Ability to work independently and shoulder delegated authority
• Strong technical and analytic capacities and sound judgment
• Team player and strong experience in managing hospitality and resource mobilization