Job Expired
Call Center Agent
Symbol Technologies PLC
ICT
Computer Science and Information Technology
------
1 years
Position
2019-12-30
to
2020-01-05
Other
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Job Description
About Symbol Technologies
Symbol Technologies is one of the leading systems integrator in the country that provides various ICT solutions to the commercial, private, government, non-government education and telecom sectors. Currently our company is seeking to hire professional with the following vacant position;
Duties and Responsibilities
- Handles registers and screens clients, provides appropriate information to enquires and arranges appointments
- Answering phones from customers professionally.
- Responding to customer inquiries and complaints.
- Providing customers with the organization’s service and product information.
- Build customer’s interest in the services and products offered by the company
- Perform other related tasks as assigned
Job Requirements
Education and Experience
- Level 4 in IT / Computer Science certified from well-known TVET collages
Skill Required
- Basic computer knowledge (writing skill, word processing, email, Internet, spreadsheet and other basic computer applications)
- Strong oral and verbal communication skills
- Excellent writing and speaking skill in Amharic, English and other local languages are plus
- Familiar with landline telephone uses
- Ability to treat people with respect under all circumstances
- Able to work multiple tasks efficiently and meet tight deadlines.
- Dedication to providing great customer service
- Self-starter/learner, highly level of motivation
- Presentation skills and negotiation Skills
- Positive, service-oriented personality
- Disciplined, organized
How to Apply
Individuals who are interested in applying for the above positions may submit their document to Symbol Technologies Plc via email address vacancy@symboltech.net until January 05, 2019.
Only short-listed candidates will be contacted.
SYMBOL TECHNOLOGIES P.L.C.
Tel. +251-11-6630564 / 0930-106258
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