Job Summary

This position holder is responsible for expand customer, agent and merchant based for growth in sales to maximize revenue in assigned area.  He/she must supervise a team of salespeople and ensure sales targets are met by each individual, ensuring his/her area of responsibility meets and exceeds the expectations of our business objectives and contributes to our company’s success in the long run.

Detail duties and responsibilities:

Sales and revenue

• Managing a sales team in order to maximize sales revenue and meet or exceed regional set goals
• Forecasting annual, quarterly and monthly sales goals and Develop specific plans to ensure growth both long and short-term
• Recruit maintain adequate number of salespeople with proper education and presentation of company target and goals.
• Support sales team in their day today operation to meet their targets
• Allocate proper size of area for sales representatives
• Increase business opportunities through various routes to market
• Analyse regional market trends and discover new opportunities for growth
• Manage, monitor, and report on sales team need in collaboration with support team at HQ. (Training, procedure, branding, equipment, compliance etc.)
• Meet targets of POP, core customer, maintain and furnish pops, generate maximum amount of transaction to meet revenue objectivity.
• Monitor and report on area sales results
• Suggest new services/products and innovative sales techniques to increase customer satisfaction
• Identifying Key partners (Key retails, Agents and enterprises) and applying key Account activation standard to maintaining the allocated transaction metrics.
• Maintaining proper and balanced ratio of sales rep to branches (STB) and branches to agents (BTA) in the assigned territory.
• Creating visibility of the product & Services within the assigned area and work closely with network support to improve visibility level.
• Perform other tasks assigned by immediate supervisors.

Network and Human resource

• Activating and keeping active the branch under supervision to provide M-Birr services with working phone and SIM Card which has airtime balance in it.
• Equipping all the branches under supervision with the necessary operational, marketing and training materials.
• Building the capacity of and supporting branches to register customers and Agents as per the branches KPI.
• Visit all the assigned branches according to separately provided guideline and checklist.
• Work closely with sales support staffs to resolve any issues of branches
• Human resource planning like sales representative’s recruitment and Hiring, training, deploying and supervising in the assigned territory.
• Site visit of the sales representatives and the newly registered agents
• Report the daily, weekly and monthly activity of the sales representatives and provide to the respective regional manager
• Work with sales support to team to deliver the necessary operational, marketing and training materials to sales representatives
• Servicing the needs of the existing agents & customers by collaborating with Customer support.
• Manage the agent network and the different market chain (Segmentation) in your territory. 

Employment type:

• Permanent

Reports to:

• Regional Sales Manager

N.B Applicants must specify their preferable location for placement. 

Competencies and Skills

• Demonstrated ability to achieve sales plans.
• Solid understanding of retail space and Fast moving consumer goods (FMCG) operating issues.
• Experience and success in involving both recruiting and retaining a high performing sales team.
• Demonstrated ability to lead, motivate and manage a diverse sales team to achieve sales plans.
• Proven business analysis and judgment with the ability to proactively manage the business and P&L to meet objectives.
• Strategy, development, project management, problem solving and change management.
• Exceptional negotiating skills.
• Demonstrated strong oral and written communication skills, strong business IT usage skills.

Personal Quality:

• Able to build positive lasting relationships both internally and externally.

• Decisive, passionate and empathetic.
• Self-starter, leading from the front.
• Honest and reliable
• Able to effectively present information at all levels.

 Education and Experience

• First Degree in Marketing, Business management, Accounting or any other related fields.
• Three-year experience as area sales manager/Regional Sales Supervisor in service providing or Financial institution or Fast-moving consumer goods.