Company Description

SNV is a not-for-profit international development organization. Founded in the Netherlands 50 years ago, we have built a long-term, local presence in more than 26 of countries in Asia, Africa, and Latin America. Our global team of local and international advisors work with local partners to equip communities, businesses, and organizations with the tools, knowledge and connections they need to increase their incomes and gain access to basic services – empowering them to break the cycle of poverty and guide their own development.

SNV, Netherlands Development Organization, is operating in Ethiopia since the 1970s. Currently, SNV is working in eight regional states and the two city administrations of Ethiopia, providing technical assistance and program implementation in Agriculture, WASH, and Energy Sectors. SNV is an open and learning organization that focuses on improving the lives of Ethiopian through a market based approach inclusive of women and youth. In its new Strategic Plan period (2019 – 2022), SNV will more explicitly aim for systems change including strengthening institutions and kick-starting markets that help many more to escape poverty beyond our projects.

For more information on SNV's operations, visit our website: www.snvworld.org.

Currently, SNV in partnership with Consortium Partners (Save the Children, Mercy Corps and TechnoServe) is implementing a “Livelihoods Improvement for Women and Youth (LI-WAY) project in Addis Ababa with financial support from the Swedish International Development Cooperation Agency (Sida). The overall objective of the programme is to contribute to sustainable poverty reduction, improved gender relations and social stability in Addis Ababa. Specifically, the programme aims to improve the livelihoods of 200,000 poor people, of whom at least 50% are women and 75% young people, by increasing incomes and improving access to economic opportunities in Addis Ababa.

SNV is looking for professional and experienced Programme admn assitant for key implementing activities of LI-WAY programme.

Job Description

ROLE OF THE JOB HOLDER

Admin Support:

· Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.

· Answer, screen and forward incoming phone calls.

· Greet and welcome guests as soon as they arrive at the office;

· Maintains office operations by receiving and distributing communications, maintaining supplies and equipment, picking-up and delivering items; serving customers.

· Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations of all items or services required for office support.

o Order LI-WAY office supplies and keep inventory of stock.

o Maintains equipment by completing preventive maintenance. Troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund;

o Confirming customer orders; keeping customers informed of order status.

o Keep updated records of office expenses and costs

· Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information and storing and archiving.

· Maintains office schedule by picking-up and delivering items using automobile.

· Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic and accurate information in-person and via phone/email.

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Update calendars and schedule meetings.

· Arrange travel and accommodations, and prepare vouchers.

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

· Programme Support:

· Support the programme team as necessary.

· Participate in meetings and maintain meeting notes.

· Visit partners and provide feedback as necessary.

· Support the programme grants and finance manager.

Qualifications

BA Degree in office administration or management or secretarial science or office administration; additional certification in financial management/accounting is a plus;

Office Experience - General, Scheduling, Telephone Skills, Typing, Documentation Skills, Meeting Planning, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills; accounting/financial management

Proven work experience as a Receptionist, Front Office Representative or Office administrative or support assistants or program assistant or similar role, not for less than 7 years of experience.

• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills;
• Multitasking and time-management skills, with the ability to prioritize tasks;
• Customer service attitude

How to Apply

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation before or on 10 February 2020.