Purpose of the Job: - To handle all guest and client questions, provide information; handle day-to-day front office duties and support

Duties and Responsibilities

• Greet all clients with strong customer service and communications skills
• Provide direction to all clients in terms of who to speak to
• Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
• Communicate and handle incoming and outgoing electronic communications
• File documents according to execution numbers and filing protocols
• Process invoices and payments for different service
• Ensure all office files are managed according to confidential and internal processes
• Review and summarize reports and documents as required
• Ensure clients are well informed about our service and respective fees;
• Timely cash collection and make a deposit in a proper manner;
• Ensure the daily sales amount is reconciled against the sales summary;
• Other tasks assigned by the supervisor

Requirements

Academic qualification

• Degree/Diploma in Front Office Management, Customer management or other related fields;

 Additional qualifications

• Able to communicate verbally and in written format to all organizational levels
• Has excellent organizational skills
• Ability to work in a fast-paced environment
• knowledge of MS Office, including sales software;
• Ability to work in a team and has excellent  communication skill
• Self-motivated and sales oriented;
• As the first impression for guests, someone who comes across as positive and can provide exceptional receptionist service;
• Preferably with previous experience in the Customer Service industry;

Years of experience: Minimum of 1 year or less and prior internship service is an added value

Salary: Negotiable