About Mercy Corps

Mercy Corps is an international Humanitarian organization operating Water and Sanitation, Economic Development, Livelihoods, Capacity Building, Emergency Response, Health and Nutrition, and similar sectors in the regions of SNNPR, Somali, Oromia, Addis Ababa and Dire Dawa. Mercy Corps works with communities, public and private sectors to implement appropriate relief, recovery and development interventions. Mercy Corps Ethiopia invites motivated and qualified candidates to apply for the following vacant position.

INTERNSHIP TITLE:  Receptionist  Intern

INTERN WORKSITE LOCATION: Any Mercy Corps head or field office in Ethiopia

LENGTH OF INTERNSHIP:  Six months

INTERNS SUPERVISOR & CONTACT INFORMATION: (Mentor) ,S. Operation Manager  .

Intern responsibilities

Intern will remain responsible for all costs associated with:

• Transport from/to office
• Medical and any other insurance

PROJECT DESCRIPTION:  

Mercy Corps Ethiopia seeks enthusiastic, intelligent and ambitious female graduate and post-graduates who are passionate about international development.  This position will provide the intern an opportunity to develop their professional skills and expand their knowledge of market-based and community-driven development while supporting the country Operation Department.  This internship will also support the country office’s efforts towards improving customer handling.

The intern will be provided with technical guidance in operations and coaching in women’s empowerment and professional skills from a Mentor. At the beginning of the internship period, the intern will receive orientation on Mercy Corps’ mission, vision, strategy and programming.  She will work with her mentor on professional skills development goals, and activities and responsibilities related to achieving these goals; she will also work with the National Operation Manager on technical skills development goals, and activities and responsibilities related to achieving these goals. 

At the end of the internship period, the combined professional and technical skills development plan will be the milestones against which the internship will be evaluated and will be the basis of a strong recommendation letter for future employment.  The intern will also be interviewed to assess the degree to which the internship period helped her to achieve her professional goals.

LEARNING OBJECTIVES:   

By the end of the internship, the intern will have developed the following knowledge and experience:

·         Understanding of the basic works of front desk.

·         Understanding of the importance of communication.

·         Experience in setting up data management, Data filing, Data kipping and compiling, organizing or capturing admin important information.

·         Knowledge of soft skills required to professional success in an increasingly competitive market

·         Increased self-awareness, confidence and assertiveness

·         Working dependently

·         Gain a knowledge for problem solving  

·         Knowledge interpersonal skills

IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING QUALIFICATIONS

Minimum academic score of 200

Completed courses in international development, management, business administration or field related to social sciences with minimum score of 2.5

One letter of recommendation from a professor on the candidate’s academic performance

One letter of recommendation from a non-family member on the candidate’s personal integrity and sense of responsibility.

LIVING CONDITIONS: The internship should be based out of the intern’s home location.

Mercy Corps interns and volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.