Under the direct supervision of the Commercial services manager, the training center coordinator would be overall responsible business development, marketing and operational management of MSIE training center activities.

Key roles and responsibilities

Business development and marketing

• Implement training center business development strategies and marketing plan to achieve agreed training delivery KPIs and financial goals.
• With support from marketing and quality department, lead execution of training center promotion activities to partner with potential clients, private, development partners and government institutions
• Produce different types of promotional materials, brochures, catalogues and promotion over concern social media to attract potential domestic and international clients for training needs
• Build strong relations and follow up with existing and potential partners, clients to increase training center productivity.
• Explore upcoming training needs, tender advertisement by Government and potential MOUs partnership with MSIE training centers
• Mapping and consistent maintaining database of existing and potential partners, clinical and non-clinical training needs in the market and follow up system in place
• Prepare and execute training center budget, expenses and income collection per agreed procedure and policies.

Operational management   

• Work as focal person for planning, organizing, coordination and managing training center related activities.  
• Closely works with the MSIE operation, finance and other support functions to facilitate logistics including training materials, food, transportation and accommodation(if required) support for participants/trainers and practicum site communication etc. 
• Ensure availability of all required training materials, aids and facility readiness to conduct successful trainings.
• Prepare training schedule ahead of time to ensure efficient use of training center resources
• Responsible for maintenance of training center infrastructure, facility ambience and cleanness all the time.
• Responsible for preparing annual procurement plan, managing assets and inventories of the training center per policy

Monitoring and reporting

• Keeps proper documentation, filing and record keeping of training per policy
• Prepare periodic KPIs report of the training center to track financial and service delivery progress of the training center   
• Prepare client feedback management reports and action plan
• Performs other duties as assigned by the commercial manager/Training Manager. 

PERSON SPECIFICATION

Qualification Requirements

Education

BA/BSC/MBA/MPH in Management, Business Administration, Health, or related field of study.

Experience:

Two/four years of relevant experience in for profit private business, preferably training center management, market analysis, demand creation, coordination, facilitation and design trainings of preferably hospitals/health facilities

Highly motivated and enthusiastic young candidates eager to learn and contribute in sustainable social business development are encouraged to apply. 

Skills, Attitudes and Attributes:

• Excellent computer and data analyses skills in MS office.
• Highly motivated, enthusiastic and flexible in working hours 
• Self-starter
• Excellent communication and coordination skills
• Advanced in decision-making skills.
• Excellent commend of written and spoken English;
• Strong ability to meet deadlines, planning and time management skills;
• Strong personal commitment to the goals of MSI. 
• Pro choice

Number of Position: (01)

Duty Station: MSIE Support Office, Addis Ababa

Employment Type: Full Time

Salary:  As per MSIE Salary Scale