The Norwegian Refugee Council (NRC) is present in five regions in Ethiopia, providing refugees and internally displaced people with emergency relief and help them to rebuild their lives. NRC works within the sectors of Education, Shelter, WASH, Livelihood and Food Security, ICLA (Information, Counselling and Legal Assistance), and Child Protection.

Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia the Roving Finance Officer is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.  

Roles & Responsibilities:

The purpose of the ICLA Team leader position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio in Pugnido. The team leader will work closely with the ICLA coordinator to ensure that project implementation is on track. The team leader will be responsible for implementation of Legal Identity and Civil documentation thematic area in Pugnido. The Coordinator will have overall supervision of all ICLA activities but the Team leader will lead the Legal identity and civil documentation (LCD) component in Pugnido.

Generic responsibilities:

• Supervise implementation on ICLA core competency in Pugnido Refugee camps/Host community
• Line management of ICLA Officers operating in Pugnido
• Ensure the ICA team develops its annual activity and work plans, using NRC project management tools
• Adherence to NRC policies, guidance and procedures
• Contribute to ICLA strategy development, project proposals and provide input on needs and gaps
• Manage and implement delegated portfolio of ICLA projects related to civil documentation, Identity documents (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation)
• Contribute to the implementation of researches, assessment and studies conducted in his/her area of implementation
• Provide regular progress reports to the ICLA Project Coordinator, Area Programme Manager/Area Manager.                
• Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
• Promote and share ideas for improvement and necessary changes in the activities
• Ensure capacity building of project staff under his/her supervision and transfer key skills
• Liaise and collaborate with relevant local authorities and other key stakeholders in Pugnido

Specific responsibilities:

• In consultation with the ICLA Project Coordinator/Area Programme Manager, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders
• Ensure compliance by the ICLA Officers on ICLA policies, and implementation of ICLA case management and M&E tools
• Implement HR related processes (orientation, training, performance appraisal) with respect to the ICLA Officers
• Ensure compliance by the ICLA Officers with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments in Pugnido office
• Regularly attend relevant Legal Identity and civil documentation working group meetings, Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing challenges related to ICLA thematic area in Pugnido and contribute to the provision of effective and timely humanitarian assistance to displaced persons.
• Work with ICLA Officers to implement ICLA activities relating to Legal Identity and civil documentation in Pugnido
• Foster productive relationships between ICLA and local authorities / humanitarian partners
• Promote synergies between ICLA and other departments within NRC
• Any other task relevant to the position as requested by the line manager

Qualifications and Competences

Generic professional competencies:

• Previous experience from working in a humanitarian/recovery context
• Documented results related to the position’s responsibilities
• Strong communication, interpersonal, analytical and negotiation skills;
• Strong organizational and team building skills
• Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
• Knowledge about own leadership skills/profile
• Ability to work independently whenever required

Context/ Specific skills, knowledge and experience:

• A University degree in law is strongly preferred and will be considered a very strong asset; alternatively, a degree in social science, political science, or a related subject will be considered if the candidate has a sufficiently strong background in protection related work.
• Minimum of 3 years’ relevant experience
• Experience from working in a protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
• Experience with child protection related issues will be considered a very strong asset
• Experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
• Significant experience in monitoring, evaluation and reporting on project activities
• Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
• Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook
• Fluency in written and spoken English,
• Must speak one of the native languages such as Anyuak, or Nuer. Speaking both languages is an added advantage.
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Personal Qualities:

• Diplomatic
• Ability to work under pressure and with limited supervision in a challenging environment
• Pro-active, goal-oriented and results driven
• Flexible and creative
• Excellent communication skills
• A sense of humor

Behavioral competencies:

• Planning and delivering results
• Empowering and building trust
• Analyzing
• Handling insecure environments
• Team work and team management