Duties and Responsibilities

                Programme Support:

• Provide administrative, logistics and liaison support and services to program activities;
• Assist and support the program team with documentation needs, training/workshop arrangements and local/international travel;
• Provide support for organizing workshops and other events and assist in the compilation of reports;
• In consultation with the Delivery Support Manager, distribute monthly, quarterly and annual reports to stakeholders;
• Assist technical staff in the preparation of various program documents such as concept notes and proposals.

Office Management:

• Coordinate communications, including taking calls, responding to emails and directly interacting with clients as appropriate;
• Prepare internal and external documents for team members and partners;
• Maintain an organize filing system of paper and electronic documents;
• Arrange FSTU social function to take place outside of the workplace;
• Serve as a point of contact for the FSTU and particularly for the Director;
• Draft, edit and review circulars, internal memos, reports and letters;
• Screen and schedule appointments for the Director, Deputy Director and other Senior Management members;
• Prepare agendas and minutes of Senior Management, staff and other meetings;
• Perform general office management routines such as ordering supplies, maintaining records, etc.;
• Prepare responses to correspondences containing queries;
• Coordinate all office support services;
• Uphold a strict level of confidentiality;
• Schedule meetings and stakeholder conference calls;
• Assist the Senior Management with administrative tasks and assume other related responsibilities as required.

External Relations:

• Maintain good communication with Regional Coordination Offices and stakeholders;
• Prioritize daily administrative tasks to ensure that planned activities are completed on time.

                Competencies

• Strong computer skills and proficiency in Microsoft Office;
• Proven ability to take on a variety of different tasks without becoming overwhelmed;
• Excellent work ethic;
• and strong communications and interpersonal skills.

                Required Skills and Experience

                Education:

• Bachelor's Degree or equivalent in Business Administration, Project Management, Secretarial Science, Office Management or related disciplines.

Experience:

• At least 4 years of relevant experience in providing support to projects/programs/administrative functions.
• Computer literacy – MS Office applications, web-based management information systems.

Language Requirements:

• Fluency in Amharic and English.