Senior Customer Service Officer - Cash I For Jig Jiga Branch)

DB/ Vacancy- 032/20

Job Summery

• The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.

• Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
• Proficiency in Somali Language is Mandatory
  

Experience

• least four (4) years of banking experience
  

Required Technical Competency

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Excel and good command of Microsoft Visio.
• Somali Language Skill is advantageous