Diploma in IT, Management or Completion of 10th Grade with relevant work experience Working Hours: Monday to Friday: 2:30 AM – 11:30 AM (Local time) - Saturday: 2:00 AM – 6:00 AM (Local time)

Bachelor’s Degree in any a related field of study Language Required: Afan Oromo Duties & Responsibilities: - Verify and validate customer data in line with company and client requirements. - Ensure accuracy and quality of customer information. - Use company systems and tools to process and review data efficiently. - Identify and report opportunities for process improvement. - Work collaboratively with team members to meet daily performance targets. Required Skills: - Positive attitude and ability to work effectively within a team. Work Conditions: - High attention to detail and accuracy. - Willingness to work in a 24/7 environment

BA Degree in Business or in a related field of study with relevant work experience

BA Degree in Economics, Business Management, Statistics or in a related field of study with relevant work experience

BA Degree or Diploma in Marketing, Business, Management, Economics or in a related field of study with relevant work experience

BA Degree in a related field of study with relevant work experience Duties & Responsibilities: -  Provide timely support via chat, email, and calls. - Resolve standard customer and driver issues. - Make outbound calls for complex cases and follow-ups.