PCI is seeking qualified registered IT Consultant to provide price quotations for the services detailed below:

Summary of Scope of work

• Setting up and maintaining IT systems, server, also installing, supporting, and maintaining servers or other computer systems and the organization applications.
• Assist with network and end point set up
• Plan and respond to service outages and other problems
• Back up service – either on cloud or on premises

Specific roles will include the following

•  Install and Support System LANs, Wi-Fi and network segments, Internet systems.
• Troubleshoot any Network, Hardware or Software problems reported by users.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, System Smartphone’s.
• Maintain network and system security in order to make efficient use of the system.
• Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Make sure weekly/monthly backup operations is done by individuals ensuring all required file systems and system data are successfully backed up to the appropriate storage
• Update system with new version of OS and application software as needed.
• Provide specifications and advise in purchasing of new IT equipment and test and check their quality before purchase is done.
• Make sure the network is protected with the updated version of security and updated antivirus and manage firewall.
• Prepare and facilitates trainings/orientations and prepare guidelines for some system activities

 Quotation Requirements:

• Proposed service delivery date: June 1, 2020- May 31,2021 for a year, may be renewed
• Payment terms: Monthly
•  Currency: ETB
• Delivery terms (if applicable):
• Preferences: To the extent practicable and economically feasible, PCI prefers products and services that conserve natural resources, protect the environment and are energy efficient.
•  Submission requirements:

• Must be submitted in hard copy on company letterhead, signed by an authorized person of the company, stamped and hand delivered in sealed envelope addressed to the address above
• Quotes received beyond the deadline will not be considered.

• Evaluation criteria: All quotes will be evaluated based on a combination of factors such as responsiveness to PCI’s requirements, price, delivery terms, warranty, after sales services, past performance, quality, payment terms and past performance.

Quotation Required Information:

(Consultant to include all of the following information in quote)

a.  Contractor Contact Information
[POINT OF CONTACT NAME]
[ADDRESS]
[PHONE NUMBER]
[E-MAIL]

b. Time validity of quote (days)

c.  Detailed description of quoted services

d.  Detailed budget

e.   Proposed period of performance of deliverables

f.    Level of effort (Describe how many people are needed, how many working days are expected for each deliverable, if any travel days are included, etc.)

g.   Delivery terms (if applicable)

h.   Other