Job Expired
Customer Service Manager
Dashen Bank
Business
Business Management
------
6 years
Position
2020-05-19
to
2020-05-27
Full Time
Share
Job Description
Job Summary
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth
Job Requirement
Qualification:- Bachelor degree in a business related field e.g. accounting, management, Economics, business administration etc
Experience: – Minimum of Six (6) years of banking experience
Language Skill:-Proficiency in Somali language is mandatory
Required Competencies
- Understands the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Project management skills
Place of Work: Dashen Bank Kebri Dehar Branch
How to Apply
Interested and qualified applicants fulfilling the above requirements are invited to submit in person their application letter, curriculum vitae and copies of non returnable supporting credentials along with the original documents for verification at Dashen Bank Togo Chalie Branch, Dahsen Bank Dege Habur Branch, Dashen Bank Kebri Dehar Branch and Dashen Bank Gode Branch
Until May 26, 2020.
1 total views, 1 views today
Related Jobs
about 5 hours left
Abbahawa Trading PLC
Administration Division Head
Manager
Full Time
7 yrs
1 Position
BA Degree in Management or in a related field of study with relevant work experience, out of which 3 year in similar capacity.
1 day left
Beaeka General Business PLC
Senior Inventory Control Officer
Inventory Controller
Full Time
6 yrs
1 Position
Bachelor's Degree in Management, or in a related field of study with relevant work experience Duties & Responsibilities: - Maintaining accurate inventory records - Coordinating with the warehouse, purchasing, and sales staff to manage inventory levels - Performing regular inventory audits to ensure accuracy
1 day left
Beaeka General Business PLC
Supply & Property Administration Head
Supply Chain Manager
Full Time
6 yrs
1 Position
BA Degree in Management or in a related field of study with relevant work experience Duties and Responsibilities: - Planning and organizing supply chain processes - Efficiently routing shipments - Monitoring inventory levels - Managing relationships with suppliers and carriers
3 days left
Amaco General Trading
Head of Production Department
Production Assistant
Full Time
2 yrs
2 Positions
Educational Background in a related field of study with relevant work experience
3 days left
Awach Saving and Credit Cooperative Society Ltd
Brand Management and Communication Manager
Brand Manager
Full Time
3 yrs
1 Position
Master's or Bachelor’s Degree in Marketing, Communications, Business or in a related field of study with relevant work experience Duties and Responsibilities: - Develop and implement brand strategies that align with the company's vision and business goals. - Oversee all internal and external communications, ensuring brand consistency across all channels. - Manage and strengthen the company’s image through digital platforms, traditional media, and stakeholder engagement. - Coordinate marketing campaigns and events to boost brand awareness.
4 days left
G2G IT Solutions SC
Yango Manager
Manager
Full Time
5 yrs
1 Position
Master's or Bachelor's Degree in Management, or in a related field of study, with relevant work experience