About ZOA

ZOA supports those affected by violent conflicts, natural disasters, and chronic poverty in fragile states, irrespective of race, gender, ethnicity, religion, or age.  By working alongside communities, we contribute to signs of hope and restoration, supporting people to overcome hardship and rebuild their lives. Inspired by our Christian faith, we provide relief, hope and recovery to people impacted by conflicts and disasters, as we work towards a world where people have hope and live dignified lives in peaceful communities. We value people, we are faithful, we are good stewards, and we serve with integrity. In Ethiopia, ZOA delivers innovative, and ground-breaking projects in Food Security and Livelihoods, WASH, TVET, Humanitarian Relief, and Peacebuilding, with a strong focus on inclusion, participation and sustainability, thereby achieving lasting positive change.

We value our employees and offer a wide range of benefits to meet the specific needs of our staff and their families.

Purpose of the Position

Working closely with the Manager of Programme Quality and Regional Programme Managers, the Emergency Response Coordinator (ERC) will provide expertise in the design and implementation of ZOA’s emergency operations in Ethiopia, ensuring that humanitarian responses are implemented according to agreed project plans, budgets and timeframes. This purpose of this role is also to support ZOA Ethiopia to align its emergency responses with the objectives of the Country Strategic Annual Plan and with government and donor guidelines. The ERC will also support the development of a country wide emergency strategy for refugees and IDP’s and other vulnerable beneficiaries.  The ERC will also provide direct support in project implementation, monitoring and evaluation, and reporting in close collaboration with ZOA’s regional Programme Managers.

Duties and responsibilities

• Develop ZOA country wide strategy and plan in preparing and responding to emergencies effectively;
• Prepare an emergency response plan, to respond to emergencies that could arise in and at the borders of the country, following secondary information available from various sources, and as per ZOA strategies;
• Establish field presence in location where ZOA decides to respond to crisis and closely work with the Disaster Response Team (DRT) in ZOA HQ, as deemed necessary;
• Maintain close coordination with implementing partners including UN agencies, INGOs & NNGOs, and local authorities in implementation of emergency response at state and field site level;
• Explore effective but localized ER plans for each identified area and or location, including identification of potential emergency response partner, following the ZOA partnership tool;
• Ensure safety and security of ZOA personnel, asset and properties in line with the ZOA Safety and Security Management Plan;

• Manage, train and develop capacity of the emergency response teams;

• Develop, manage and monitor the budget(s) related to emergency projects according to ZOA and donor requirements;
• Maintain an overview of the national context with a view to the strategic development of new projects;
• Update ZOA management on field situations, and suggest appropriate response mechanisms;
• Ensure ZOA financial, logistics and HR policies are adhered during implementation of ER’s;
• Organise refresher workshops on ZOA strategies in preparing and responding to humanitarian crisis;
• Lead in organizing need assessments in emergency situations, and prepare reports and proposals on time;
• Design appropriate data collection methods and develop appropriate questionnaires to collect data for Contextual Analysis (CA) in given areas;
• Prepare concept note and subsequent daft proposals as necessary;
• Prepare periodical reports; monthly, quarterly and annual, based on the donor requirement;
• Ensure that regular monitoring and evaluation assessments against project objectives are conducted;
• Attend to any other related tasks advised by the line manager

Security and Safety:

• Ensure that ZOA Safety and security strategies, polices are adhered to;
• Ensure that ZOA LSP’s and reports are reviewed and regularly updated, but also applied;
• Assist the CMT in S and S staff trainings.  

Professional competencies:

• Relevant university degree, preferably in engineering, emergency response, social & economic development, rural development, food security/livelihood, agro-economy
• 5 years of experience from working as a Project Coordinator in a humanitarian/recovery context
• Technical expertise in programme leadership and management
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

• Context related skills, knowledge and experience
• Knowledge of the context in Ethiopia
• Experience with start-up and programme development
• Experience with Emergencies
• Experience with Programme management design and PCM tools
• Computer skills essential. Database skills a plus
• Solid understanding and experience of protracted and acute crisis contexts

Behavioral competencies

•  Communication, representation, negotiation and leadership skills;
• Strategic thinking and planning skills, ability to set priorities, prepare manageable work plans and to evaluate progress;
• Goal oriented and visionary;
• Strong management capacity and team leader aptitude;
• Managing resources to optimize results;
• Managing performance and development;
• Empowering and building trust;
• Handling insecure environments;
• Flexible and creative.