Job Expired

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Reception and Call Center Officer

Addis Finder Trading PLC

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Hospitality

Customer Service

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1 years

16 Positions

2020-09-18

to

2020-10-01

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

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Job Description


Job Description

Overall Responsibilities

  • Communicating with customers through various Channels using voice or text Messages and Responding promptly to customer inquiries.
  • Welcoming customers and Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Answering phones in a professional manner, and routing calls as necessary.
  • Scheduling Appointments, and remind Customers up on the schedule
  • Understanding customer needs, acknowledging and resolving customer complaints.
  • Keeping records of customer interactions, appointments, transactions, comments and complaints

Job Requirement

  • BA in Sales and Marketing/ Customer service, Journalism, public relation or any field of study who has interest to take the responsibility
  • one-year experience

Req. No: 16

Place of Work: Different site including Head office

Notice for all positions

  1. Salary very attractive Negotiation
  2. For detail Job Description please see our website; addishomefinder.com/jobs
  3. Job Location; Head office; Near to Bole Medhanialem; Medhanialem Mall 5th floor

How to Apply

Tel No:-0922 44 44 44/ 0940 44 44 44

Interested applicants can submit CV with non-returnable copy of education and work experience credentials to Human Resources department per person or mail to HR@addishomefinder.com or jobs@addishomefinder.com and application deadline is 10 working days from the date of this vacancy announcement.