Job Description

Purpose of the job

Responsible to support business systems develops process models, participates in business requirements development, creates functional requirements, and communicating them clearly with all stakeholders.

Main duties & responsibilities

Ensures:

•  Providing day-to-day support for ERP applications.
• Assist projects related to the Company’s ERP and product support.
• Extract data, report generation, and analyze a system for ERP solutions.
• Implement ERP process to increase efficiencies.
• Serve as liaison to various departments, projects, and end-users
• Research, document and resolve functional issues relating to ERP applications.
• Evaluate new ERP software functionality and suggest system enhancements to achieve optimum system performance and to streamline processes.
• Update and manage ERP application system documentation.
• Develop detailed documentation for system enhancements and business cases assisting enhancement requests.
• Prepare process and user training documentation for ERP system implementation.
• Interact with Microsoft Support or ERP consultants on issues requiring functional assistance.
• Assist in the coordination of ERP Software Financials testing and release processes.
• Provide ad hoc training on system functionality as requested by business owners.
• Develop and maintain working knowledge of applications within their domain (e.g. HR, Payroll, Supply Chain, Finance, etc.)
• Ensure system issues are resolved on time and efficiently to meet the Accounting and Finance team’s deadlines.

Job requirements

• Customer orientation
• Business orientation
• Proficiency in oral & written communication
• Operating System/databases/IP networks
• Teamwork
• Planning work strategies and prioritizing multiple tasks
• Good communication around issues and opportunities, get things done, make things happen

Expected Education and Experience

•  At least a Bachelor's degree in a related field or an equivalent combination of formal education and directly related experience is required.
• 3 years of professional experience with implementing and/or supporting an ERP package (Microsoft Dynamics AX, SAP)
• Technical Know-how on (Database, Active Directory, Web application) is required
• Experience in finance and accounting.

How to Apply

Interested applicants who fulfill the above criteria can submit their CV and application letter online at recruitment.bgiethiopia@castel-afrique.com within 5 working days effective from the announcement of this notice. 

Kindly indicate the position title in the subject line of your email.

Additional Considerations

·      Applications received after the closing date will not be considered.

·      Only those candidates that are short-listed for interviews will be notified.