Job Description

The overall purpose of this job is to oversee sales at a business unit level. Develop and expand Kifiya’s business ensuring profitable growth, satisfactory cash flow, and enhance market leadership.

• Focus on the customers under E-Delivery, champion, and understand their needs.
• Lead customer retention strategy and execute it with a cross-functional team.
• Manage customer relationships for the Key Accounts.
• Coach & monitor the performance of CRMs to ensure a satisfactory experience for E-Delivery clients.
• Originate and manage business development opportunities that are consistent with the company’s strategy for revenue growth.
• Work with Operations Team to ensure that Partner Operations and Sales balance optimally on the platform (Supply = Demand).
• Work side-by-side with Marketing to deliver on Kifiya’s growth targets.
• Work closely with Product, Engineering, and Business teams to identify strategic partnership opportunities.
• Support liquidity through good capital and debtor management.
• Continually review and improve business processes to improve productivity and add value to Kifiya services.
• Ensure revenue yield enhancement and market share growth through development.
• Develop and execute on the company’s sales strategy across key market segments to ensure that the company identifies and optimizes a clear path to growth.
• Manage commission structure for the Business Unit
• Any other duties that may be assigned by the supervisor.

Job Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing or any other business-related fields
• Minimum 10 years’ in sales or business development with 5 years at a supervisory level.(Experience in e-delivelry, FMCG, Insurance, Banks and last mile distribution, have an advantage)
• Demonstrated understanding of sales strategies.
• Knowledge of service quality management.
• Good understanding of SLA and KPIs tracking.
• Ability to identify and interpret consumer and market trend analysis.
• High level interpersonal and cross-cultural skills
• Must be a self-starter and highly organized
• Ability to work well with people at all levels in the organization
• Stellar Coaching and mentorship
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement, and achievement of goals
• Analytical, creative thinking and problem-solving skills
• Strong persuasion and negotiation skills
• Flexibility and adaptability
• Open to change

How to Apply

Qualified and interested applicants can send your CV via email: recruitment@malefiyajobs.com or online on www.malefiyajobs.com.

Only short listed candidates will be contacted.