About Our Organization:

Info Mind Solutions plc the parent company of Ethiojobs.net and Dereja.com is a leading human resource company in Ethiopia. We are specialized in our e-recruitment platform Ethiojobs and our HR services, payroll management, training and Consultancy as well as Dereja that serves the employment need of the youth, fresh graduates, TVETs, students, and those who are at the Junior level of their career. We strive to produce sustainable solutions for our clients therefore our proven methodologies have created a profound impact because we realize excellence in people. We work in a mission-driven environment and we expect our people to carry forward this spirit in all they do.

Currently, our business unit Dereja is undertaking projects in tackling the issue of youth unemployment. Dereja is a pioneer in establishing Career Center services in Higher Education Institutions, organizing regional and national job fairs, and design and deliver employability skills training for fresh graduates. Thus, Dereja is looking for a qualified Employer Relation Manager that will lead the Employers Relations unit. 

Job Summary

The business analyst will work with other team members to solicit and identify business requirements, address usability concerns, and document solutions. The Junior Business Analyst plays an integral part in the product design process. Under the direction of the Employer Relations Manager, the candidate will aid in documenting both business requirements and comprehensive solutions for a number of projects.

Detail Responsibilities: Under the Supervision of the Employer Relations Manager the Business Analyst will:

Database Management and Documentation

• Conduct data entry
• Follow up with employers on registration and upon report assessment
• Develop periodic project progress reports
• Under the direction of a supervisor provide documentation support for requirements gathering; process analysis; gap analysis; design of new functionality; and product testing.
• Manage and maintain content management and control processes and tools

Data Analysis

• Evaluate the business needs of customers.
• Manage written communications between stakeholders and internal business units.
• Follow-up, evaluate, and update on employer tracking procedures.
• Define reporting and alerting requirements.

Project Management

• Under the direction of a supervisor, assist with the daily management of operational functions of the Project Team, including preparation and minutes for standing meetings, reporting processes, information flow.
• Participate in project walk-throughs: business requirements gathering, design walk-throughs, functional test plans, and implementation sessions.

Duration of Employment    One year

Job Requirements

• Broad knowledge and proven experience in customer service and data management
• Passionate to work on youth development projects especially on employment and employability
• Computer proficiency
• Excellent written and verbal communication skills in English and Amharic
• Basic problem-solving and critical thinking abilities
• Able to perform in a tight schedule
• Ability to follow up
• Takes initiative, responsible, good time management and organization skills
• Flexibility and tolerance

Education and Experience:

Bachelor’s degree in any natural or social science field with a maximum of 2-3-years of experience working in customer services or related projects or industry.

How to Apply

Interested Applicants, apply on ethiojobs.net.