Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience. On any given day, WFP has 5,000 trucks, 20 ships, and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments. WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid, and special operations.

WFP Ethiopia is working with the government and other humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school. It aims to contribute to Ethiopia’s five-year development agenda, the Growth and Transformation Plan (GTP), through which the Government combats food insecurity.

This position is in the Information Technology (TEC) unit of the Ethiopia country office in Addis Ababa. The profile will cover the administrative support functions with a reporting line to the Head of Unit, or the designate.

In this profile, work is carried out under minimal supervision, expected to be organized and accurate in order to undertake the specific business support activities. Must also demonstrate good communication skills and the ability to work within a very diverse team that is global. They may offer guidance on standard practices to more junior staff in their area of work.

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery to the unit.  

1. Maintain administrative control records, such as for commitments and expenditures, procurement, and other records needed for the running of the unit;
2. Assist in monitoring the status of expenditures and allotments through WFP corporate systems, record variations, update budget tables, and consolidate data for budget review;
3. Assist with the day-to-day administration of contracts with external contractors; check contractors’ invoices against the goods and services provided and process GRN and payments;
4. Provide information related to the above functions and exchange a variety of statistical information which will include timely reports for the unit on budget, travel expense, and procurement.
5. Liaise with WFP Headquarters and third-party network and telecommunications services suppliers such as Ethio-Telecom and the communications authority to ensure licensing, per-capita, and payments related to connectivity under the CO are up to date;
6. Support the unit in processing and managing routine administrative and financial tasks in various functional areas, such as travel arrangements, procurement, and contribute to the effective and timely management of the unit’s resources.
7. Take responsibility for the maintenance of unit data and files, ensure its accuracy and that it is readily available and accessible by the function when required.

8. Provide guidance on routine business support methods and practices to the unit and junior colleagues to ensure services are delivered consistently and to the required standards.

9. Work with a variety of external actors and units in the organization. Where appropriate take on feedback to assist in business support delivery for the unit and its team. 

10. Keep the unit’s operational objectives including field operations need insight and prioritize accordingly within the team.

11. Arrange meetings and when required workshops and seminars as related to unit needs.

12. Perform other related duties as required