Job Expired
Office Receptionist/ Secretary
East African Trading House PLC
Business
Secretarial, Admin and Clerical
------
2 years
Position
2020-11-09
to
2020-11-21
Full Time
Share
Job Description
Main Duties and Responsibilities:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Writing Memos and any other documents that different department staff might need.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Schedule appointments, maintain, and update appointment calendars.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Analyze data to determine answers to questions from customers or members of the public.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Keep a current record of staff members' whereabouts and availability.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Schedule space or equipment for special programs and prepare lists of participants.
- Enroll individuals to participate in programs and notify them of their acceptance.
Job Requirements
Education and Experience
- diploma generally required with 2 years receptionist
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications
- knowledge of customer service principles and practices
- keyboard skills
- ability to work a switchboard
Key Competencies
- verbal and written communication skills
- professional personal presentation
- customer service orientation
- organizing and planning
- attention to detail
- initiative
- reliability
- stress tolerance
How to Apply
Please send ONLY your CV to hr@eastafricantradinghouse.com. Only shortlisted and qualified employees will be contacted.
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