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Job Expired

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Customer Experience & Quality Assurance Director

Awash Bank

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Business

Business Management

Position

2020-12-29

to

2021-01-04

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

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Job Description

Job Description

  • The job holder is responsible to ensure the desired service quality service quality standard of the bank is set and assurance the consistent service quality is delivered for Bank customers. The jobholder is also responsible to ensure the contact center service of the bank is working as per the policy and procedure of the Bank. The jobholders will identify, develop, deploy and retain staff within the Bank through effective talent management

Job Requirements

  • Master’s degree in Business Management or related fields, plus minimum of 12 years’ experience working in a Business Development role in a financial environment, of which 3 years in a managerial position

How to Apply

Interested applicants who fulfill the above requirements are invited to apply via online job application system: https://jobs.awashbank.com or send their non-returnable application with CV and copies of relevant documents through the following address within 7 consecutive days from the first date of this announcement to the news paper

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