Job Expired

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Sales Operations Manager

Unilever

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Business

Marketing and Business

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2 years - 3 years

Position

2020-12-29

to

2021-01-08

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

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Job Description

Main Purpose of the Job

Sales Operations is responsible for a smooth and cost-effective operation between the company, customers, and specific third parties. The key challenge of the role is to develop consistency and coherence in the day-today operation of the sales organization, thus enabling account, field and customer marketing teams to focus on core selling roles.

Job Summary

Smooth delivery of current month target  

  • Ensure end to end coordination of order to cash among sales team
  • Customer payment and order release follow-up
  • Running DBR (Replenishment model)
  • Follow-up with field team and customers for on time payment

Customer Claim management

  • Ensure smooth processes are in place to ensure on time clearance of claims
  • Coordinate among various functions (GTM, finance and sales field)

Sales control and governance

  • Manage team of independent auditors
  • Drive compliance across all distributors and identify areas for improvement            
  • Prepare structured audit report
  • Ensure proper documentation and closure of actions
  • Audit network management
  • Develop interactive dashboard to share insights of the audit
  • Coordinate logistics to ensure smooth audit operation

Job Requirements

  • Minimum of two to three years working experience within the sales function
  • Strong experience in designing and managing processes
  • Business planning experience
  • Project management experience
  • Customer Facing Experience
  • Finance Experience is an added advantage

How to Apply

Applicants who fulfill the above criteria can apply through the below link before the deadline.

https://unilever.taleo.net/careersection/external/jobdetail.ftl?job=2000062G&tz=GMT+03%3A00&tzname=Africa%2FNairobi&lang=en#.X-SiXWpYJxM.gmail

NB. Only short-listed candidates will be contacted 

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