Job Summary

Create coffee quality, brand and marketing strategy

• Develop and implement coffee quality protocols for field operations (sourcing, processing) and warehousing
• Train staff in evaluating/grading coffee, creating lot specific and single origin/varietal offerings that meet buyer specifications.
• Cup coffee inventory to ensure high quality and consistency
• Design and develop a branding and marketing strategy that will enable the establishment of a trading relationships with roaster-retailers willing to pay higher prices for micro-lots of coffee
• Market coffee to roaster-retailers and build brand awareness and positioning for coffee. Direct, plan and coordinate marketing efforts, including social media and content marketing.
• Manage and mentor quality control/management staff.

Job Requirements

• Must love coffee.
• Excellent cupper.
• Excellent written and verbal communication skills, particularly when sharing tasting notes and stories about the farmer producing the coffee that roaster-retailers can relate to and find appealing.
• An entrepreneurial mind-set with excellent organizational and leadership skills.
• At least three to five years of progressive coffee experience, preferably in green coffee sourcing or buying role.
• Bachelor’s degree in business or relevant field. Q Grader accreditation preferred.
• Strong understanding of the specialty coffee market.
• Existing relationships with roaster-retailers around the world and ability to develop new ones that lead to tangible partnerships with buyers.
• Strong knowledge of green coffee buying as well as sophisticated knowledge of the green coffee evaluation and purchasing processes.
• Excellent interpersonal skills
• Proficiency in using Microsoft Office (Word, Excel, Access, Outlook) and web browser software
• Fluency in English, with excellent verbal and written communication skills.

 How to Apply

Email: career@haileresorts.com