Job Description

POSITION OVERVIEW:

The Operations Manager is responsible for the overall management of the day-to-day (routine) general services and operational functions of the hospital. These functional areas may include, but are not limited to housekeeping, security, patient registration, kitchen/food services, facilities, biomedical, equipment, logistics, vehicles and technology.

ESSENTIAL DUTIES:

• Provides day-to-day  management  and  leadership  to  assigned  general services/operational area team leads, and seeks to create a climate of trust, teamwork, communication, collaboration and accountability.  Ensures that day-to-day issues are prioritized and addressed.
• Leads the development and implementation of systems, policies and procedures for assigned areas, which support and align with the overall strategic direction of the hospital, and which support operational compliance.
• For assigned areas, reviews and evaluates systems, policies and procedures, identifies those that are obsolete or ineffective, and formulates new systems, policies and procedures that will improve operational efficiency and hospital effectiveness.
• Participates in the development of the annual hospital budget. Establishes business and operational plans for assigned areas that support and align with the approved budget.
• For assigned areas, plans and implements general management control practices to prevent fraud, waste and abuse of resources in assigned areas. Creates and maintains a climate of resource stewardship.
• Reviews and maintains contracts, vendor agreements and other documents related to the operational functioning of the hospital.
• Manages the facilities, equipment and maintenance functions of the hospital.
• Manages the following general services; transportation (logistics), Security, Kitchen, Laundry and    Housekeeping.
• Produces periodic reports as required
• Facilitates professional development for assigned team leads. Empowers team leads to increase their level of independent decision making.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.

SECONDARY DUTIES:

Actively works to develop an understanding of all aspects of the hospital so as to become more available and equipped for representing and supporting the senior management team.

Job Requirement

• Bachelor’s Degree in Healthcare Administration, Business Administration or related field, or equivalent experience.
• Technical background (i.e. Engineering) is added advantage.
• Previous hospital management is added advantage
• Minimum of Five (5) years progressively, responsible administrative management experience.
• Previous supervisory experience required.
• Proficiency in Microsoft Office products.
• Proficient in computer literacy and ability to learn new software.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent leadership and management abilities.
• Excellent organizational skills and project management abilities.
• Ability to work under pressure and prioritize and accomplish multiple tasks.
• Ability to work under minimal supervision with a high degree of autonomy.
• Good problem solving and decision-making abilities.
• Excellent interpersonal, verbal and written communication skills, in English and Amharic, additional language proficiency is added advantage
• Ability to liaise with individuals at all levels within the hospital.

PLACE OF WORK: The CURE Ethiopia Children’s Hospital, Addis Ababa

How to Apply

Interested and qualified applicants are invited to submit their application with a cover page explaining why they are applying for the job, CV, and other testimonials to the Human Resource office at Cure Hospital within 20 consecutive days after the announcement. CURE has full right to reject or take any other options in this regard.

For more information, please call 011-1-227580.

Address: The Cure Ethiopia Chilren’s Hospital, near Hamle 19 Park, Addis Ababa