Job Summary

The Site (Factory / Sourcing Unit) Quality role supports the implementation of Unilever specifications, standards, and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements.

This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer/customer issues. Reports through Site Quality Leader to Site Leader (Works Director / Supply Leader / Site Leader

Job Description 

• Supports implementation of UL QMS in the site to assure consumer safety and overall quality of the final product being manufactured
• Supports efforts to verify compliance of site operations to UL QMS through the program of internal quality audits
• Supports efforts to submit a complete, accurate, and on‐time Quality Verification program self‐assessment
• Supports preparation of local procedure and work instructions that ensure UL and other applicable standards are accurately represented in local procedures and work instructions
• Supports data collection, analysis, and assignment to standard Quality loss trees in support of operational KPIs reporting
• Supports providing of Site details for Inter‐Company Quality Agreement to MCO receiving the product
• Supports efforts to complete and maintain external audits and certifications
• Supports efforts to verify and document compliance to regulatory requirements applicable to quality and consumer safety, and to ethnic/religious requirements.
• Supports efforts to verify and document the traceability of materials, packaging and products e.g. includes 2 annual dummy or mock recall exercises
• Utilizes SAP QM and Unilever specifications on verification of use for quality purposes
• Supports site required actions necessary to manage product incidents e.g. data and information requested by MCO Quality
• Supports the implementation and verification of procedures to control non‐conforming materials and products
• Supports site implementation and on‐going verification of HACCP plan and pre‐requisite programs such as pest controls, allergen management, hygienic controls, etc.
• Supports implementation and on‐going verification of category/technology GMP as applicable to the site
• Supports site implementation and on‐going verification of HACCP pre‐requisite programs such as pest controls, allergen management, hygienic controls, etc.
• Supports implementing and assessing of on‐going compliance to an in‐take control program for received materials and packaging
• Supports implementing and assessing on‐going compliance to a quality testing program throughout the production cycle that is aligned with UL / external requirements and applicable specifications
• Supports program to ensure on‐site Quality laboratories operate in accordance with applicable Good Laboratory practices and UL /external requirements, test methods, and general laboratory safety
• Supports implementing and verifying site calibration and maintenance program for inspection, measuring, and testing equipment
• Supports program for product fill control through monitoring and verifying fill parameters and compliance
• Supports the implementation and maintenance of system where key quality data and information are recorded and preserved
• Supports / participates in Quality Pillar activities in WCM factories
• Supports ensuring UL required IT systems, practices, loss trees, and improvement tools are used to reduce/eliminate quality losses
• Supports / participates in structured quality improvement activities related to the customer, consumer issues and CRQS gaps

Job Requirement 

• 1-3 years experience in Supply Chain Quality
• Additional experience in Supply Chain or R&D