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Junior IT Support Officer

Ethiochicken Ethiopia

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ICT

Computer Science and Information Technology

------

1 years

Position

2021-02-19

to

2021-03-01

Required Skills
Required skills have not yet been specified for this position this job
Fields of study
No fields of study

Full Time

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Job Description

BACKGROUND

EthioChicken is a leading distributor of chickens to rural farmers in Ethiopia. We are a rapidly growing Company that believes in investing in our employees and offers them opportunities for career advancement. EthioChicken is an Ethiopian based company.

OUR VISION

Our vision is to bring a chicken to every family in Ethiopia in 2021, and a chicken to every person in Ethiopia in the future, transforming the Ethiopian poultry industry, making it a model of inclusive growth.

Summary of Position

Monitor and maintain the computer systems and networks of the company; installing and configuring computer systems, diagnosing hardware and software faults, and solve technical and applications problems either over the phone or on-site.

Junior IT support officer is mainly responsible for the smooth running of computer systems in all the sites and ensuring users get maximum benefits from them.

Duties and Responsibilities

  • Assist in on-site needs assessment, installation, and maintenance of EthioChicken’s telecommunication and IT equipment.
  • Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange prompt repairs or replacements as necessary according to established procedures.
  • Monitor and maintain the LAN, Network servers, Printers, LAN points, Hubs, etc. to prevent faults from occurring.
  • Provide support, including procedural documentation and relevant reports.
  • Check the data center security and keep it as the standard
  • Set up new users' email accounts and deal with password issues.
  • Give help on the procurement process of IT equipment (As required)
  • Ensure all the users' computers are installed based on the companies’ policy.
  • Perform scheduled computer and peripherals maintenance, temporary file deletion, maintenance of computer
  • Basic administration of windows servers
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Rapidly establish a good working relationship with customers and other professionals.
  • Conduct electrical safety checks on computer equipment.
  • Perform other related duties as required. 

Job Requirements

Competences

  • The candidates must have basic knowledge of windows server administration and basic knowledge about computer software and hardware maintenance.

Qualification

  • Bachelor’s degree in computer science and related fields

Experience

  • 1 year (Internship)

How to Apply

 APPLICATION INSTRUCTIONS

Please title your application with subject line: - "Junior IT Support Officer" 

Only candidates meeting the required qualifications are invited to send their applications(Cover Letter) including a detailed CV through ethiojobs.net or e-mail: careers@ethiochicken.com

Women are highly encouraged to apply!

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