Job Expired
Junior IT Support Officer
Ethiochicken Ethiopia
ICT
Computer Science and Information Technology
------
1 years
Position
2021-02-19
to
2021-03-01
Full Time
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Job Description
BACKGROUND
EthioChicken is a leading distributor of chickens to rural farmers in Ethiopia. We are a rapidly growing Company that believes in investing in our employees and offers them opportunities for career advancement. EthioChicken is an Ethiopian based company.
OUR VISION
Our vision is to bring a chicken to every family in Ethiopia in 2021, and a chicken to every person in Ethiopia in the future, transforming the Ethiopian poultry industry, making it a model of inclusive growth.
Summary of Position
Monitor and maintain the computer systems and networks of the company; installing and configuring computer systems, diagnosing hardware and software faults, and solve technical and applications problems either over the phone or on-site.
Junior IT support officer is mainly responsible for the smooth running of computer systems in all the sites and ensuring users get maximum benefits from them.
Duties and Responsibilities
- Assist in on-site needs assessment, installation, and maintenance of EthioChicken’s telecommunication and IT equipment.
- Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange prompt repairs or replacements as necessary according to established procedures.
- Monitor and maintain the LAN, Network servers, Printers, LAN points, Hubs, etc. to prevent faults from occurring.
- Provide support, including procedural documentation and relevant reports.
- Check the data center security and keep it as the standard
- Set up new users' email accounts and deal with password issues.
- Give help on the procurement process of IT equipment (As required)
- Ensure all the users' computers are installed based on the companies’ policy.
- Perform scheduled computer and peripherals maintenance, temporary file deletion, maintenance of computer
- Basic administration of windows servers
- Work continuously on a task until completion (or referral to third parties, if appropriate)
- Rapidly establish a good working relationship with customers and other professionals.
- Conduct electrical safety checks on computer equipment.
- Perform other related duties as required.
Job Requirements
Competences
- The candidates must have basic knowledge of windows server administration and basic knowledge about computer software and hardware maintenance.
Qualification
- Bachelor’s degree in computer science and related fields
Experience
- 1 year (Internship)
How to Apply
APPLICATION INSTRUCTIONS
Please title your application with subject line: - "Junior IT Support Officer"
Only candidates meeting the required qualifications are invited to send their applications(Cover Letter) including a detailed CV through ethiojobs.net or e-mail: careers@ethiochicken.com
Women are highly encouraged to apply!
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