Responsibilities:

• Ensure compliance with applicable health, safety, or hygiene standards. 
• Perform opening and closing procedures as required.
• Arrange workstation, treatment room, and drapes.
• Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use.
• Ensure promptness with each appointment and perform services within the appropriate time allotted for the service.
• Deliver/perform different types of massage, beauty treatments and wellness therapies (body treatments, massages, facials, waxing and manicure/pedicure) in a safe, comfortable manner and promote a sense of wellbeing.
• Communicating with guests during massage to adjust massage techniques as required.
• Explaining massages treatments and therapies to guests and proving suitable recommendations as needed.
• Ensuring about guests’ medical conditions and allergies before providing spa services.
• Resolving quest complaints and reporting any accidents to the Supervisor or Manager.
• Maintains spa and treatment room appearance, cleanliness according to Hyatt standards and policy.
• Maintaining detailed records of massages treatments and therapies performed on each spa guest.
• Ensuring that the spa is adequately stocked with spa supplied, monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times and reporting shortages to the Supervisor or Manager.
• Assists in maintaining equipment and sample inventory of products.
• Ensure the Spa and fitness facility operates successfully and are individually profitable in accordance with the standard of the hotel.
• Ensure the entire spa meets and exceeds the Spa Experience Programme standards.
• Ensure that all therapy, treatment package and rooms are blocked according to the treatment time and preference of the guest.
• Assist in improving the operational procedure for spa facilities.
• Be aware of monthly budget and individual retail and service targets.
• Maintains a high profile within the Spa & Fitness Center by becoming involved with the activities, becoming a model of fitness and health.
• Continually educates and updates oneself on the various components of the Spa & Fitness Center Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes.
• Takes active measures to assist in the promotion and public awareness of the Spa & Fitness Center.
• Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.
• Be familiar with all hotel/spa packages, promotions, prices and rates.
• Ensures that the Spa & Fitness Center facility and services are Market Leaders in all aspects of provision.

Job Requirements

The applicant should have a Certificate in Massage therapy and cosmetology or Aesthetics.

Required a minimum of 2 years proven experience working as spa therapist.

• CPR and first Aid certificate are advantageous. 
• COC Certification is mandatory.  
• Sound Knowledge of anatomy, physiology and different massage techniques. 
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills..

How to Apply

Interested and qualified applicants are requested to apply only through ethiojobs.com

Upload updated CV and application letter.

Only shot listed applicants will be contacted