Job Summery

Duties and Responsibilities

• Greet all clients and direct in terms of who to speak to;
• Record incoming and outsourcing mails and correspondences;
• Answer phones calls and direct to the appropriate party promptly and efficiently;
• Screen incoming emails and distribute them to relevant team members for proper action;
• Handle routine correspondence.
• File documents according to the filing protocols to assist in document control processes
• Ensure all office files are managed according to confidential and internal processes
• Supports admin team with their day-to-day functions and/or responsibilities
• Process payments and invoices as needed
• Liaise with company clients, suppliers and producers
• Receiving various instructions through telephone, e-mails and faxes from the clients
• Screen & schedule appointments as required
• Other related tasks as assigned

Requirements

 Academic qualification

• Diploma or Degree in Office Administration, Business Management or Customer Management 

Additional qualifications

• Ability to prioritize and organize through excellent organizational skills
• Ability to work in fast paced environment
• Strong knowledge of MS Office, including word, Excel, power point and Outlook;
• Ability to work in team and has excellent communication skill
• Self-motivated, result-oriented attitude and well-organized work ethic
• As a first impression for guests, someone who comes across as positive and can provide exceptional sales and receptionist service;
• Preferably with previous experience in Customer Service industry;

Years of experience: Minimum of 2 years of experience in secretarial service or customer handling

Salary: Negotiable