Job Summary

Executing the maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users under his/her responsibility in accordance with MSF standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT and Telecom services and infrastructure.

Duration of employment : 3 months with possibility of extension

Accountabilities:

• Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures;
• Supervising, implementing and improving data security protocols (data saving, firewall, User Access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency;
• Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with the Information Systems (IS) Specialist and/or HQ Technical Referent for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at his/her level are appropriately escalated;
• Providing educational support (briefing, training and support, etc.) to all users. Providing advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom systems;internal documents, and advise on cultural appropriateness of organisational activities and individual
• Providing regular activity reports for the sites under his/her responsibility in accordance with MSF guidelines. Updating and archiving all user and ICT (Information and Communications Technology) related documentation due to changes in the IT and Telecom infrastructures;
• Participating in the establishment of the annual budget of the IT and Telecom families. Providing his/her technical expertise in the local purchase process;
• Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding points;
• Performing any other task, specific to his/her area of specialty, as defined in his/her job description and according to the line manager.

MSF Section/Context Specific Accountabilities:

OCB left Ethiopia in 2013 and is in the process of reinstallation. Early 2021, the registration process has started and, for the time being, OCB operates under the OCBA umbrella. As any new mission, all is to be set-up: facilities, team, procedures, importation process, networking, security analysis, etc…

As a start, a first project has been opened in SNNP Region (see below project context) until the registration is completed but further needs could be identified within the coming periods. Therefore, the opening of other project(s) could be soon a reality.

Due to the context, the SNNP Region has recently experienced an increased displacement of people and the outbreaks of several diseases and therefore an increase on medical need.

MSF is currently running medical and logistics activities in Konso zone, Alle Special Woreda, Derashe Special Woreda, Amaro Special Woreda and Burji Special Woreda. MSF Oficces are located in Karat Town. However, MSF will adapt its strategy and activities according to the needs. For this reason the MSF team needs to be flexible and may have to work in others places that the ones mentionned above

MSF is an independent, neutral and impartial organisation that is providing quality medical care free of charge regardeless the ethnic origin of our patients, so to both local and refugee population.

We ensure that our staff is aware and respect the cultural differences of our patients and colleagues.

Job Requirements

Education

•  Essential secondary education and formal technical training. Certifications in the domain would be an asset.

Experience

• Preferably 1-2 years of proven experience in IT or technical functions

languages          

• Mandatory: good command of both English and Amharic

Knowledge

Preferably technical English

Competencies

• Results and Quality Orientation
• Teamwork and Cooperation
• Behavioral Flexibility
• Commitment to MSF Principles
• Stress Management

How to Apply

All applicants should send a CV, a cover letter, educational records, work certificates and a copy of national ID.

Application can be submitted/ sent:

- by email:  MSFOCB-addis-hrassist@brussels.msf.org (please indicate on the subject box: the vacancy title and your name)

Posting date: 01/03/2021

Closing date: 08/03/2021

MSF Belgium promotes the EQUITY, DIVERSITY & INCLUSION.

We strongly encourage women and people with reduced mobility (able to work in remote places) to apply.

Incomplete applications will not be accepted.

Please note that only short-listed applicants will be contacted.

Copies of CV + supporting documents are non-returnable. Phone calls are not allowed.