British Embassy

Position: Head of Protocol

Job Time: Full-Time

Job Type: Contract

Place of Work: Addis Ababa, Ethiopia

Salary: 23,418.62

Posted date: 3 minutes ago

Application Deadline: Jun, 3/2021 (13 days left)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality, and challenge discrimination, enhancing our organizational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on disability, race, color, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category  

Foreign, Commonwealth, and Development Office (Operations and Corporate Services)

Job Subcategory  

Protocol, Visits, and Events

Job Description (Roles and Responsibilities)  

The main purpose of the job:

Lead the work of the Protocol team to deliver routine protocol duties such as clearance of official consignments; assisting staff on Visa, driving license, diplomatic ID cards, vehicle registration, etc. Direct the team daily, monitor the progress of requests/works, provide updates, identify and implement improvements to customer experience, and support/develop the team.

Roles and responsibilities / what will the jobholder be expected to achieve?:

• Monitoring the work of the protocol team, following up on progress, and providing updates to customers and senior leaders.
• Directing the team daily, ensuring tasks are prioritized and completed.
• Assisting/supporting and developing the protocol team.
• Being a focal person and representing the team.
• Leading on protocol duties for VIP visits – working closely with organizers, providing updates, delegating, etc.
• Leading on the work with HM Consul on British National protocol matters.
• Leading on medical evacuations.
• Managing the protocol team budget and handling the imprest

Supporting the team in:

• Arranging import and export clearance - Unaccompanied Airfreight (UAF), Heavy Baggage, Cars, Pets, Medical items, and other goods.
• Working on new registration and transfer of vehicles.
• Obtaining diplomatic cards, driving licenses, duty-free papers, visas, etc.
• Liaison with Ethiopian government offices overpayment of bills, custom clearance, and other matters where the Embassy needs assistance.
• Clearance of Embassy goods from Customs and working closely with local and UK agents. 

Resources managed (staff and expenditure):

3x A2L

Protocol team budget and imprest

Essential qualifications, skills, and experience  

• College Diploma or degree in a business-related field
• 5 or more years experience in facilitation, clearance, and protocol work, or similar facilitation roles
• Good knowledge of Ethiopian Government offices, their procedures/policies
• Basic computer skills – Word, Excel
• 3rd grade or equivalent valid driving license
• Able to work on unconditional hours, late nights, early mornings, weekends, public holidays
• Fluent in Amharic and English

Desirable qualifications, skills, and experience  

• Proven driving ability of 4WD vehicles

Required competencies  

• Leading and Communicating, Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service

Grade  : B3 (L)

Type of Position :Permanent

Working hours per week :36 hours

Number of vacancies : 1

Starting monthly salary () : ETB 23,418.62

Start Date :1 July 2021

Additional information  

Annual Leave and Public Holidays:

The locally engaged staff of all grades will be entitled to paid annual leave as follows:

Up to 2 years 22 days

After 2 years of services 25 days

After 5 years of services 30 days

In addition to annual leave, the British Embassy observes up to a maximum number of 14 Ethiopian, British and Religious public holidays each year. A list of such Embassy holidays will be published each year. Office Staff required to work on these holidays will be granted time off in lieu or overtime where circumstances permit.

• Please complete the application form in full as the information provided is used during screening.
• Please check your application carefully before you submit it, as no changes can be made once submitted.
• The British Embassy will never request any payment or fees to apply for a position.
• Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount. 
• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. The responsibility lies on the successful candidate to;  
• Obtain the relevant permit
• Pay the fees for the permit
• Make arrangements to relocate
• Meet the costs of relocation
• Information about the Foreign, Commonwealth, and Development Office Competency Framework can be found on this link Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
• Reference checking and security clearances will be conducted on successful candidates.
• Please log in to your profile on the application system regularly to review the status of your application.