International Clinical Laboratories (ICL) is one of the largest of independent clinical diagnostic centers on the African continent. ICL has opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.

It is the only laboratory accredited by the USA based Joint Commission International (JCI) for six times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.

ICL would like to fill the following vacant positions under customer service section by inviting all qualified and competent applicants:

Report to: - Customer service AA1 supervisor 

Required Number: 4

Term of Employment:  six months contract

Job Requirements

Qualification and Experience:

• Diploma or BA Degree in any field of study
• Required: - Proven experience in customer handling and communication
• Minimum of one year experience in hotel management or reception
• Experience with cash registration machine will be plus

Required Skills and Responsibilities

• Professionalism
• Communication skills/ Verbal Communication
• Handles Pressure
• Customer service skills
• Adaptability
• Confidentiality
• Telephone Skills, Microsoft Office Skills 

How to Apply

Qualified applicants who fulfil the above requirements shall submit their updated CV with Cover Letter and copies of supporting documents in person to HR Admin office of ICL at “Bulgaria Mazoria”, or send using mail address hrrecuritment@icladdis.com or within 5 days of this advertisement.