• Design, compile and update the training material
• Compile and manage training administration and schedule
• Development of training documentation for the target groups
• Design and implement a training feedback process to measure validity of training done
• Review and update all operational and technical training manual for all business units based on new products and processes
• Work closely with the Regional Sales Managers (RSM) on training the teams, traveling as well as coordinating transport arrangements from one training region to the next
• Create operational training document for target groups that currently do not have
• Maintain an up to date training manual
• Ensure training conducted to the teams brings in increase of sales numbers and general improvement of the team performance

Training Impact

• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Evaluate and assess training's conducted
• Compile training reports and share with relevant stakeholders
• Maintain database of all training evaluation documents

Key Performance Objectives

• Delivery of training, coaching and facilitation
• Conduct training needs analysis
• Complete training for all target groups
• Design training modules based on need analysis or where need be
• Conduct Refresher training

Job Requirements

• BA Degree in Business or related fields
• 3-5 years’ experience in a training facilitation role
• Detailed commercial and financial acumen, balanced with creative flair
• Business Intelligence experience.
• Customer & Sales Relationship Management.
• Campaign management experience.
• Strong budget management experience
• Self-starter with a drive and ability to work independently, or with little supervision
• Team player with the ability to work collaboratively with various departments
• Sound business operations knowledge
• Product and service knowledge
• Business processes
• Customer Care Knowledge
• Group and individual psychology knowledge
• Computer knowledge
• Market / Customer knowledge
• Team behavior understanding
• Organizational and industry understanding
• Theory of learning
• Learning methodologies and trends

How to Apply

Interested candidates are invited to send their CV and/or cover letters through ethiojobs. 

Only shortlisted candidates will be contacted.