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Information Technology Support - Technician

The Carter Center Ethiopia

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ICT

Computer Science and Information Technology

Addis Ababa

3 years

2 Positions

2021-07-06

to

2021-07-10

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Job Description

The Carter Center is a not-for-profit international NGO committed to waging peace, fighting disease and building hope worldwide. The Carter Center country office in Ethiopia, which assists the Government of Ethiopia in Disease Elimination and Eradication Programs is looking for a qualified professional to fill the following vacancy for its Health Program: 

Vacancy Number: VA_046_FY21 

Required Number:  2 (two)

Duty Station: Addis Ababa

Terms of Employment: Three Months short term contract 

Reports to: IT Officer

Summary of Job Description:  

  • Assist in Design/Manage/migrate/upgrade/Deploy LAN and WAN systems at different field & Country office as required.
  • Maintain/deploy systems for maximum uptime.
  • Monitor system performance of office networks and resource requirements, specify and install system upgrades.
  • Troubleshoot system and network issues to resolution.
  • Manages/deploy updated operating systems, and application software’s, ensuring proper integration with the existing systems.
  • Providing IT Technical supports on maintain network Systems users computers for field offices in person or remotely.
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Capacitate and support users on information technology.
  • Assist on conducting training on Office 365 packages for End Users.
  • Carry out other tasks as required

Job Requirements

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or electrical engineering or related IT discipline. 

Experience:            

  • Relevant experience of minimum of three years with at least two years of experience in system and network administration.

Additional Requirements:

  • Strong technical skills and understanding of system administration and networking, system security, and maintenance
  • Good understanding of computer systems, mobile devices, and other tech products
  • Basic knowledge on cisco Meraki devices
  • Ability to diagnose and troubleshoot basic technical issues of computers, printers and some office machines
  • Basic knowledge on O365 packages  

How to Apply

Interested applicants should submit their updated CV, application letter (Please indicate duty station & position applied for in the subject line) including photocopies of all supporting documents to the address given below. HR.Ethiopia@cartercenter.org Or Submit your applications in person at TCC-E Country Office, HR Unit Addis Ababa, located at Bole sub city, around Bole area, next to Hayat Hospital Woreda 03, House No. 2357 For further information contact Tel. 0116 624562

Only short-listed applicants will be contacted.

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